Supervisory Account Manager

Office of the Secretary of Health and Human Services; Washington (District of Columbia); À distance; USD 107 000 - 140 000; Plein temps

Résumé du poste

Office of the Secretary of Health and Human Services in Washington, DC is seeking a Supervisory Account Manager to oversee payroll operations, advise on time and attendance, and coordinate with DFAS, HR, OPM, and other partners. The role emphasizes process redesign, staffing optimization, and data-driven problem solving.

The position offers telework eligibility and a competitive GS pay range of $107,446 to $139,684 per year, with opportunities to work with senior leadership and multiple internal

Qualifications

• Adjust staffing resources and design or redesign work processes and procedures to accommodate workload and customer demand.
• Define team goals and align them with the Payroll Division and the goals of the OPDIVs serviced.
• Apply knowledge of payroll functions, practices, laws, regulations, and procedures to provide advisory and consultative services concerning time and attendance and payroll processing functions and work practices.
• Build and maintain relationships with senior HHS management, DFAS, HR, OPM, and other internal and external organizations to understand customer and provider needs and expectations and proactively address payroll problems.
• Use business intelligence and data-analysis results to interpret and address payroll error trends.

Responsabilités

• Use business intelligence and data-analysis results to interpret and address payroll error trends.
• Study and analyze trends in payroll problems and research customer needs and service expectations.

Description du poste

• Hiring Agency: Office of the Secretary of Health and Human Services
• Department: Department of Health and Human Services

This position is located in the Department of Health and Human Services, Assistant Secretary for Administration, headquartered in Washington, District of Columbia. This announcement will close at 11:59 PM, on the day that 75 applications have been received or the closing date of the announcement, whichever comes first.

Key Responsibilities

WHAT YOU'LL BE DOING DAY TO DAY As a Supervisory Account Manager you will: Adjust staffing resources and design or redesign work processes and procedures to accommodate workload and customer demand. Define team goals and align them with the Payroll Division and the goals of the OPDIVs serviced.

Apply knowledge of payroll functions, practices, laws, regulations, and procedures to provide advisory and consultative services concerning time and attendance and payroll processing functions and work practices. Build and maintain relationships with senior HHS management, DFAS, HR, OPM, and other internal and external organizations to understand customer and provider needs and expectations and proactively address payroll problems.

Use business intelligence and data-analysis results to interpret and address payroll error trends. Study and analyze trends in payroll problems and research customer needs and service expectations.

Which agency is hiring for this position?

This position is with Office of the Secretary of Health and Human Services, Department of Health and Human Services.

What is the salary for this position?

The posted pay range is $107446 - $139684/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-27.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov - U.S. Federal Government · Retrieved 2026-10-23 · Not affiliated with or endorsed by OPM or USAJOBS.gov