Supervisor, Water Quality (Overnight)

United Parks & Resorts, Inc.; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary park tickets

Park discounts on food and merchandise

Medical, dental & vision insurance

401K retirement plan

Life insurance

Disability benefits

Tuition reimbursement

Dependent and health care FSA

Employee assistance program

Legal assistance plan

Job summary

Discovery Cove Orlando is seeking a Supervisor, Water Quality (Overnight) to lead the dive team during nighttime operations, ensuring safety, efficiency, and strict adherence to standards.

You will coach staff, manage after-hours decisions, and support budgeting and equipment maintenance while collaborating with other departments to deliver exceptional guest experiences.

Qualifications

• Must have at least 18 years old.
• 5+ years’ experience as a working diver in aquatic life support or water treatment.
• 2+ years’ leadership in Water Quality or similar.
• Strong knowledge of fluid hydraulics and advanced water treatment processes.
• SCUBA certified and able to pass a pre-employment dive physical.
• Must complete CPR training/certification.

Responsibilities

• Direct dive team operations during overnight shifts and oversee daily work prioritization.
• Lead pre-shift briefings and ensure safety, procedures, and emergency protocols are followed.
• Document issues and propose process improvements to management.
• Serve as primary after-hours contact for operational decisions and escalate concerns as needed.
• Order and manage supplies, assist with budgeting and scheduling.
• Assist with hiring, onboarding, training, and maintaining qualifications of divers and support staff.
• Collaborate with other departments and perform ad hoc tasks as instructed by management.

Skills

Leadership experience

Water quality knowledge

SCUBA certification

Strong communication skills

Physical stamina

Education

High school diploma or equivalent

Job description

## Supervisor, Water Quality (Overnight)Applylocations: Discovery Cove Orlandotime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR133052At Discovery Cove Orlando, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!**What you get to do:*** Work with co-leader to direct leadership and oversight of dive team operations during assigned shifts by prioritizing and assigning daily work, monitoring productivity and professional conduct, providing real-time coaching and performance feedback, addressing performance concerns through corrective action when appropriate, and partnering with management to prepare and deliver employee performance evaluations, development plans, and disciplinary actions.* Lead pre-shift briefings, communicate operational priorities, and ensure compliance with all dive safety standards, operational procedures, and emergency response protocols.* Document operational, safety, and personnel issues and communicate recommendations for process improvements to management.* Act as a primary point of contact for after-hours operational decisions and escalate significant personnel, safety, or animal-related concerns to management as appropriate.* Primary resource of technical information for the department* Order and maintain the proper stock of materials to ensure smooth operation of the department* Maintain and provide support to the Manager/Director for budget control* Maintain and approve daily timesheets and weekly schedules of all ambassadors within the department* Assist with hiring, onboarding, training, mentoring, and maintaining the qualifications of new divers and dive support personnel.* Assist and maintain open communication with other departments* Perform other departmental ad hoc duties as instructed by management**What it takes to succeed:*** Must be at least 18 years of age* Must have a high school diploma or equivalent* Must have at least 5 years’ experience as a working diver in an aquatic life support facility or other water treatment facility.* Must have a minimum 2 years’ of leadership experience in Water Quality or similar Maintenance Shop* Must have strong knowledge of fluid hydraulics and advanced water treatment processes* Must be SCUBA certified and be able to pass a pre-employment dive physical* Must be able to complete provided CPR training/certification* Must have excellent written and verbal communication skills* Must be able to swim and work in/around water* Must be able to stand for long periods of time* Must be able to lift, push/pull 80 pounds* Must be able to bend, reach, twist, and turn with complete flexibility* Must be available to work varying shifts or hours based on park hours; i.e. be able to work opening and closing shifts* Possession of or ability to obtain a valid driver’s license required within 3 months**Desired Qualifications*** Possession of advanced SCUBA or commercial diving certifications preferred* Experience with risk management and safety monitoring preferredThe perks of the position:* Paid Time Off* Complimentary Park Tickets and Passes* Park Discounts on Food and Merchandise* Medical, Dental, and Vision Insurance* 401K Retirement plan* Voluntary Insurance* Life Insurance* Disability Benefits* Tuition Reimbursement* Dependent and Health Care Flexible Spending Accounts* Employee Assistance Program* Legal Assistance Plan**EEO Employer:**SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.