Supervisor, Warehousing

UPS; Londonderry (NH); On-site; USD 65,000 - 90,000; Full time

Job summary

UPS in Londonderry, NH is seeking a Warehouse Operations Manager to lead a team of up to 25 employees, ensuring service, safety, productivity and quality goals are met. You will manage labor costs and workforce planning while optimizing operational efficiency.

The ideal candidate will have 3+ years in warehouse operations management, strong communication, and problem-solving skills, with the ability to work with customers and adapt to changing needs.

Qualifications

• At least 3 years of warehouse operations management experience.
• Bachelor's degree preferred; strong communication and problem-solving skills.

Responsibilities

• Lead warehouse operations and line management for up to 25 employees.
• Manage labor costs, staffing, and performance to meet goals.
• Coordinate with cross-functional teams to improve service, safety, productivity and quality.
• Communicate with customers, address issues, and maintain relationships.

Skills

Leadership

Communication

Customer service

Problem solving

Team management

Education

Bachelor's degree

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

We're one of the world's largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

Job Summary

This position leads projects and processes of moderate complexity and may lead small teams. Prioritizes tasks within the team, collaborates with cross-functional partners, and coordinates operational activities to meet business objectives. Provides guidance and support to team members with less experience and serves as a resource for colleagues.

This position is responsible for independently managing warehouse operations, ensuring service, safety, productivity, and quality goals are achieved. Manages labor costs and workforce planning while optimizing operational efficiency. Oversees a workforce of up to 25 employees, including coaching, development, performance management, and daily work direction.

The ideal candidate is comfortable communicating directly with customers, addressing concerns, resolving issues, and maintaining strong customer relationships. Flexibility and adaptability are essential to meet changing customer needs and operational demands.

This role requires the ability to solve complex operational challenges using subject matter expertise. The incumbent leverages knowledge and experience to influence outcomes, support decision‑making, and improve operational performance. The position directly impacts customer, operational, project, and service objectives, with work aligned to team and department goals.

Required Qualifications

• At least 3 years of warehouse operations management experience, including direct leadership of frontline employees in warehouse, distribution, or logistics settings.

Preferred Qualifications

• Bachelor's degree
• Strong communication, customer service, and problem‑solving skills.
• Ability to manage labor costs, staffing, and operational metrics.Proven ability to work independently and adapt to changing business needs.

Other Criteria

• Job Grade: 201
• Shift / Typical Working Hours: Monday-Friday 8am - 5:30pm
• Apply by 10/28/26

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.