Supervisor Warehouse

Mac Papers and Packaging; Jacksonville (FL); On-site; USD 54,000 - 75,000; Full time

Job summary

Mac Papers + Packaging is seeking a Warehouse Shift Supervisor to lead day-to-day warehouse operations, ensure safety, and guide a team of associates and drivers. You will coordinate shipping, inspect equipment, and drive productivity while maintaining high customer satisfaction.

The role requires 3+ years of warehouse experience and supervisory capability, with forklift certifications and strong communication skills. This on-site position offers growth in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• At least 3 years of warehouse experience.
• Supervisory/management experience preferred.
• Experience in supervision, safety management, developing standards, managing processes, surveillance, reporting, analyzing information, and equipment maintenance.
• Active forklift and stand‑up stock selector certifications.
• Excellent communication skills.
• Ability to move heavy objects with proper equipment.
• Intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Familiarity with ERP systems and/or RF Scanners.
• Must read/communicate in English.
• Pass a drug screen and criminal background check.

Responsibilities

• Supervise order fulfillment process at the distribution center.
• Inspect material handling equipment and coordinate repairs/maintenance.
• Coordinate routing and dispatch of daily shipping with drivers and carriers.
• Oversee daily warehouse operations, safety, and facility upkeep.
• Track productivity to meet company requirements.
• Coordinate safety, training, and procedures for associates and drivers.
• Communicate with customers and follow up on resolutions.
• Complete receiving and shipping activities.
• Perform other duties as assigned.

Skills

Supervision

Safety management

Process management

Standards development

Reporting skills

Data analysis

Equipment maintenance

Communication skills

English proficiency

Heavy object handling

Education

High school diploma or GED

Tools

ERP systems

RF Scanners

Microsoft Office

Windows OS

Job description

The Warehouse shift supervisor directs/supervises the workforce on day-to-day operations/shifts, safety, and people within the warehouse. (This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions

• Supervision of the order fulfillment process at assigned distribution center.
• Responsible for the inspection of all material handling equipment and truck fleet and coordination of necessary repairs and preventative maintenance.
• Coordinates routing and dispatch of daily shipping activities with in-house drivers, couriers and freight carriers.
• Provides oversight for warehouse activities including daily operations, facility and grounds maintenance and safety compliance.
• Tracks productivity to meet company requirements and maximize operational efficiency.
• Coordinates safety, systems and job specific training for warehouse associates and drivers.
• Communicates effectively with customers and provides timely follow up to problem resolution to ensure a high level of customer satisfaction.
• Completes receiving and shipping warehouse activities.
• Other duties as assigned.

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position, and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Education And/or Experience

• High school diploma or GED required.
• At least 3 years of warehouse experience
• Previous supervisory/management experience preferred.
• Experience in supervision, safety management, developing standards, managing processes, surveillance skills, reporting skills, analyzing information, and equipment maintenance.
• Maintains active forklift and stand-up stock selector operator certifications.
• Excellent communication skills
• Ability to move heavy objects with proper equipment.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Familiarity with ERP systems and/or RF Scanners preferred.
• Must be able to efficiently use a Windows-based computer.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, oral and written communications skills.
• Must be able to work alone, and with a team.
• Must be able to read and communicate in English, for safe and effective performance of the job and business operations.
• Must be able to pass a drug screen and criminal background check.

Work Environment

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Regularly required to walk and stand continuously for long periods of time.
• Talk or hear, both in person and by telephone and two-way radio.
• Reach with hands and arms.
• Specific vision requirements include close vision, distance vision and the ability to adjust focus.
• Lift up to 50 lbs.
• Ability to push/pull/leverage up to 75lbs.

Mental Demands

• Regularly required to use written and oral communication skills.
• Must be able to work independently with little supervision.

Work Environment

• Employee works primarily in a warehouse environment; noise levels are moderate to loud.
• Employee may be subject to hot and/or cold temperatures, depending on season.

Mac Papers + Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.