Supervisor - Valet

Propark Mobility; Pittsburgh (Allegheny County); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Free Parking

Career progression

Flexible scheduling

Paid holidays and wellness

Job summary

Propark Mobility seeks a Valet Supervisor to lead the team in delivering outstanding guest service at our Pittsburgh locations. The role includes supervising valet operations, handling cash tips, and ensuring smooth daily procedures.

The position requires a valid driver’s license (at least 2 years) and the ability to drive a manual transmission if needed. Expect a fast-paced environment with opportunities for growth and competitive benefits.

Qualifications

• Requires valid driver’s license (at least 2 years)
• Ability to drive a manual transmission if needed
• Energetic, outgoing and able to stand, run, and lift up to 50 lbs.

Responsibilities

• Lead staff in a customer service environment.
• Respond to inquiries and assist with accident/incident reports.
• Assist with training, scheduling, and evaluation of staff.
• Maintain equipment, uniforms, and supplies.
• Reconcile daily bank reports and ticket logs; identify discrepancies.
• Monitor cleanliness and safety; report issues to management.
• Perform valet, attendant, or cashier duties as needed.
• Carry out additional duties based on operational needs.

Skills

Staff leadership

Customer service

Training

Scheduling

Cash handling

Problem solving

Communication

Tools

Manual driving

Job description

Valet Supervisor plus cash tip$!

Pay Rate $25.00 - $30.00 per hour plus cash tip$!

Job Type Full-time

Location Pittsburgh, PA

Shifts Available Afternoon/Evening

Must Have 2 Years Drivers License

Applications will be accepted until job is closed.

Application Question(s)

• Do you have a valid driver's license (at least 2 years)?
• Can you drive a manual (standard, stick-shift) transmission?

What we're looking for

• Help motivate and lead staff in promoting teamwork and a customer service environment.
• Respond to customer inquiries and complaints and assist with completing accident/incident reports.
• Assist with training, scheduling, and evaluation of staff.
• Assist local management with maintaining and/or cataloging all equipment, uniforms, and supplies.
• Reconcile daily bank reports and ticket logs and identify discrepancies as applicable.
• Maintain log of field bank transactions, uniforms issued, and parking violators, as applicable.
• Monitor cleanliness and physical conditions at the assigned facilities and report any safety or maintenance issues to local management.
• Perform valet, attendant, or cashier duties as needed.
• Perform other duties as assigned based on operational needs.

What's in it for you

• We promote from within - park your career here!
• Free Parking!**
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)**Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.
• Wellness is provided according to city or state mandates
• For more information https://www.propark.com/careers/

Must haves

• You are at least 18 years old.
• You have a valid driver's license and have been driving for at least 2 years.
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• You have at least one year of related parking and/or customer service experience.
• You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry.
• You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful, collaborative and decisive.You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have very strong conversational communication skills.
• You have an exceptional way with people and you want more.

Good to haves

• Valet parking 1 year+
• Customer service 1 year+
• This list is not all-inclusive. The full job description will be provided at your interview.
• Free parking while on shift at your assigned Propark location.

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation