Supervisor Underwriting

Blue Cross & Blue Shield of Kansas, Inc.; Topeka (KS); Hybrid; USD 99,000 - 124,000; Full time

Benefits offered by this job

Health insurance

Incentive pay program (EPIP)

6 weeks paid parental leave

Fertility/Adoption assistance

2 weeks paid caregiver leave

401(k) plan matching up to 5%

Tuition reimbursement

Health & fitness benefits

Job summary

Blue Cross and Blue Shield of Kansas is seeking a Supervisor, Underwriting to lead the Enrollment Risk team, overseeing eligibility, enrollment, and risk evaluation for group and individual business to ensure compliance and timely decisions. You will train staff and collaborate with Sales, Rating, Actuarial, and Membership to support growth while maintaining financial stability.

This role offers remote, hybrid or onsite options per Telecommuting Policy; candidates must reside in Kansas or

Qualifications

• Bachelor’s degree preferred; high school diploma or equivalent required.
• 5+ years of underwriting, group rating, actuarial, or risk adjustment experience.
• Knowledge of ACA, HIPAA, ERISA regulations is preferred.

Responsibilities

• Supervise daily operations of Enrollment Risk, ensuring accurate risk evaluation and underwriting decisions.
• Ensure compliance with eligibility and participation guidelines for group and individual business.
• Review and approve risk evaluations with proper documentation and follow-up.
• Collaborate with Sales, Rating, Actuarial, and Membership to clarify underwriting decisions.
• Oversee testing and development of system enhancements and process improvements.
• Manage communications regarding risk evaluation and underwriting decisions.
• Provide training and ongoing education to Underwriting staff and other departments.
• Maintain knowledge of federal and state underwriting regulations across ACA, HIPAA, and related standards.
• Develop workload management strategies to meet deadlines and department goals.
• Conduct quality control audits to ensure accuracy and consistency.

Skills

Underwriting knowledge

Leadership

Communication

Problem solving

Microsoft Office

Education

Bachelor’s degree preferred

High school diploma or equivalent

Tools

Underwriting systems

Microsoft Office

Job description

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas. You Belong At Blue

Why Join Us?

Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans. Family Comes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire Professional Growth Opportunities: Advance your career with ongoing training and development programs. Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility. Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community. Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.

Benefits & Perks

• Base compensation is only one component of your competitive Total Rewards package
• Incentive pay program (EPIP)
• Health/Vision/Dental insurance
• 6 weeks paid parental leave for new mothers and fathers
• Fertility/Adoption assistance
• 2 weeks paid caregiver leave
• 401(k) plan matching up to 5%
• Tuition reimbursement
• Health & fitness benefits, discounts and resources

Job Summary

The Supervisor, Underwriting, is responsible for overseeing the eligibility, enrollment, and risk evaluation processes for group and individual business. This role ensures compliance with underwriting guidelines, manages daily operations, and provides leadership to a team of Underwriting staff. The Supervisor collaborates with Sales, Rating, Actuarial, Membership, and other internal departments to support business growth while maintaining financial stability. Additionally, this position plays a key role in training, process improvement, and cross-functional communication to enhance underwriting efficiency and accuracy. This position is eligible to work remote, hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.

What you’ll do

• Supervise the daily operations of the Enrollment Risk area, ensuring accurate risk evaluation and underwriting decisions.
• Ensure compliance with underwriting eligibility and participation guidelines for group and individual business.
• Review and approve risk evaluations, ensuring appropriate documentation, follow-up, and decision-making on underwriting assessments.
• Partner with Sales, Rating, Actuarial, and Membership to clarify underwriting decisions and communicate eligibility methodologies to internal and external stakeholders.
• Oversee the testing and development of system enhancements, upgrades, and underwriting process improvements.
• Manage external and internal communications regarding risk evaluation, eligibility, and underwriting decisions.
• Provide training and ongoing education to Underwriting staff, Sales, and other departments to ensure consistency in underwriting policies and regulatory compliance.
• Maintain knowledge of federal and state underwriting regulations, including HIPAA, ACA, and other applicable compliance standards.
• Develop and implement workload management strategies, ensuring deadlines and department goals are met.
• Conduct quality control audits on underwriting decisions and risk assessments to ensure accuracy and consistency.

What you need

Education and Experience:

• High school diploma or equivalent required; Bachelor's degree preferred.
• Minimum of 5 years' experience in underwriting, group rating, actuarial, or risk adjustment, with a focus on eligibility, enrollment, and risk evaluation in the health insurance industry required.
• LPN, Certified Nurses Aid or Certified Medical Aid and/or experience coding medical records using ICD 9 or 10 methodologies preferred.
• Prior leadership, supervisory, and training experience preferred.
• Background in medical underwriting, insurance products, regulatory compliance, and training and onboarding for underwriting teams preferred.

Knowledge/Skills/Abilities

• Strong understanding of underwriting principles, eligibility guidelines, and risk assessment methodologies.
• Knowledge of medical terminology and ability to interpret health conditions for underwriting decisions.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, Teams) and Underwriting systems.
• Excellent written and verbal communication skills, with the ability to explain complex underwriting decisions to non-technical audiences.
• Strong problem-solving and decision-making abilities in evaluating risk and compliance.
• Ability to manage multiple priorities, meet deadlines, and work efficiently in a team-oriented environment.
• Strong leadership and coaching skills, with experience in employee development and training.
• Knowledge of federal and state regulations impacting underwriting and enrollment, including ACA, HIPAA, and ERISA.

Compensation

$99,440 - $124,300 Exempt Grade 17 Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay that aligns with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.

Our Commitment to Connection and Belonging

At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.

Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.

For more than 70 years, Blue Cross and Blue Shield of Kansas has built a reputation of trust. As we move forward in this new era of health care we want to continue that tradition. Whether a member needs Blue Cross to cover an annual check-up or give them peace of mind during a major medical crisis, we want our members to know they can trust BCBSKS to meet their needs.

Our mission: Being the insurer Kansans trust with their health.

At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.

Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.