Supervisor, Tube Park - Winter 26-27

Mammoth Mountain; Mammoth Lakes (CA); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Ski passes for dependents

Free skiing at Alterra Resorts

Ski/snowboard lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Background check

Job summary

Mammoth Mountain is seeking a seasonal Operations Lead to oversee the daily outdoor operations of the tubing park and Mountain Coaster, including lift operations, staffing, grooming, and equipment maintenance.

You will guide a dedicated team to ensure safety, efficiency, and memorable guest experiences, stepping in for the Operations Manager as needed and maintaining the highest standards in a fast-paced mountain resort.

Qualifications

• High School Diploma or equivalent.
• Outdoor activities experience preferred.
• Proven supervisory or team lead experience.
• Outgoing and friendly demeanor with a strong customer service orientation.
• Proven leadership experience in managing employees and fostering teamwork.
• Ability to effectively resolve guest concerns and maintain a positive atmosphere.
• Comfortable and confident in controlling large groups in a friendly and organized manner.
• Strong background in maintenance and proficient use of power tools.
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills to engage with guests and staff.
• Ability to thrive under pressure in a fast-paced environment.
• Knowledge of safety regulations and procedures related to tubing and the Mountain Coaster.
• Strong problem-solving and decision-making abilities.
• Physical capability to perform tasks such as lifting, shoveling snow, and working in varying weather conditions, including direct sun and adverse weather.
• Familiarity with snow removal equipment.
• Flexibility to work evenings, weekends, and holidays, as required in a ski resort setting.

Responsibilities

• Oversee daily outdoor operations of the tubing park and Mountain Coaster, including lift operations, staffing levels, grooming, and equipment maintenance.
• Lead a dedicated team to ensure a safe, efficient, and enjoyable guest experience; cover for the Operations Manager as needed.

Skills

Supervisory experience

Leadership

Customer service orientation

Communication skills

Time management

Interpersonal skills

Problem-solving

Education

High School Diploma or equivalent

Tools

Power tools

Job description

Seasonal

At Mammoth Mountain, you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits And Perks Of Your Adventure Here

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match
• Offers of employment may be contingent upon successful completion of a background check

A Little About This Position

• Your passion for outdoor activities, combined with your knowledge of activity operations and leadership skills, will help create memorable experiences for our guests. Join us in inspiring and guiding both team members and guests in a fun and dynamic environment at Mammoth's newest year-round attraction, Woolly's Adventure Summit.
• In this role, you will help oversee the daily outdoor operations of the tubing park & mountain coaster including managing lift operations, staffing levels, grooming, and equipment maintenance. You'll lead a dedicated team to ensure a safe, efficient, and enjoyable experience for our guests. When the Operations Manager is unavailable, you will take charge of all operational aspects, making quick decisions to maintain the highest standards of service and safety.

Requirements

• High School Diploma or equivalent.
• Outdoor activities experience preferred
• Proven experience in a supervisory or team lead role
• Outgoing and friendly demeanor with a strong customer service orientation
• Proven leadership experience in managing employees and fostering teamwork
• Ability to effectively resolve guest concerns and maintain a positive atmosphere
• Comfortable and confident in controlling large groups in a friendly and organized manner
• Strong background in maintenance and proficient use of power tools
• Excellent organizational and time management skills
• Strong communication and interpersonal skills to engage with guests and staff
• Ability to thrive under pressure in a fast-paced environment
• Knowledge of safety regulations and procedures related to tubing and the Mountain Coaster
• Strong problem-solving and decision-making abilities
• Physical capability to perform tasks such as lifting, shoveling snow, and working in varying weather conditions, including direct sun and adverse weather
• Familiarity with snow removal equipment
• Flexibility to work evenings, weekends, and holidays, as required in a ski resort setting

Hourly pay rate: $22.77 to $24.58

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Mammoth Mountain is an equal opportunity employer.