Supervisor, Training

DP World; Gallup (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

DP World in Los Lunas, NM is seeking a Training Supervisor to own the end-to-end learning experience for our team members, ensuring each individual can perform tasks safely and independently. This role offers hands-on development and a path to accelerate your career.

You will design and deliver role-based training, coordinate onboarding, and maintain training documentation, while partnering with Operations, Safety and HR to drive safety, quality, and performance improvements across the site.

Qualifications

• Experience working in an automotive or logistics environment in a quality capacity.
• Above average interpersonal, organizational and communication skills—written and oral.
• Ability to communicate with DP World team members and all levels of customers, from managerial to hourly.
• Excellent trainer skills and abilities.

Responsibilities

• Develop and implement structured, role-based training plans.
• Coordinate and deliver onboarding, orientation, and hands-on floor training.
• Develop work instructions, job aids, and SOP-aligned materials.
• Maintain Train-the-Trainer programs; coach SMEs as trainers.
• Assess competence and identify skill gaps; monitor training effectiveness.
• Track SOP compliance; maintain training matrices and certification records; audit-ready training records.
• Partner with Operations, Safety, and HR; provide leadership with training updates.
• Identify gaps and propose improvements.

Skills

Training design

Interpersonal comms

Quality in logistics

Trainer skills

Job description

Do you have operational experience, a passion for training, and a drive to empower others? We are looking for a Training Supervisor at our Los Lunas, NM location to own the end-to-end learning experience for our team members, verifying and ensuring each individual can perform assigned tasks safely and independently. This opportunity will give the ideal candidate the experience desired to accelerate their career, it’s an exciting time to join the DP World team!

About The Role

How you will contribute

Training Design & Delivery

• Develop and implement structured, role-based training plans for assigned pillars.
• Coordinate and deliver new-hire onboarding, orientation, and hands-on floor training.
• Develop work instructions, job aids, and instructional materials aligned to current SOPs.
• Maintain Train-the-Trainer programs; select, coach, and evaluate SMEs assigned as trainers.

Competency & Assessment

• Assess employees to verify they are competent to perform assigned tasks independently within assigned pillars.
• Identify skill and performance gaps and implement targeted development plans.
• Monitor training effectiveness using assessments, floor observations, leadership feedback, and operational performance data.
• Connect learning outcomes to safety, productivity, quality, and other operational KPIs.

Documentation & Compliance

• Track SOP compliance and escal deviations.
• Maintain training matrices, certification records, and competency documentation.
• Keep training records accurate, current, and audit-ready at all times.
• Partnership & Reporting
• Partner with Operations, Safety, and HR as an individual contributor — influencing without direct authority.
• Provide site leadership with regular updates on training progress, trainee status, competency levels, and areas requiring additional support.
• Identify gaps in the training program and recommend improvements
• Other duties as assigned.

Your Key Qualifications

• Experience working in an automotive or logistics environment working in a quality capacity.
• Above average interpersonal, organizational and communication skills - written and oral to deal with a wide range of customers-both internal and external.
• Ability to communicate and deal with a variety of people including DP World team members as well as all levels customer from managerial to hourly.
• Excellent trainer skills and abilities.

Quality & Safety Requirements

Quality

• Conform to the processes and requirements of our integrated management system.
• Achieve effectiveness of our integrated management system by following the Quality Policy and meeting company objectives.

Safety

• Work to be compliant with the company environmental, health and safety standards and rules

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW