Supervisor, Title Center

RB Global; College Park (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401k matching

PTO 15 days per year

Job summary

RB Global, Inc. is seeking a supervisor for the Title Center to oversee document processing within a branch. You will assist the Title Manager, ensure timely flow of documents, and resolve issues with customers and regulatory personnel. The role includes payroll, reporting, and staff supervision.

You will train new Title Specialists and DMV Processors, monitor productivity, and coordinate with DMV and Salvage Providers on questions or processes, in a typical field office environment.

Qualifications

• Excellent oral presentation and written communication skills.
• Strong interpersonal and organizational skills are essential.
• Demonstrable tactful and positive dealings with all levels of personnel.

Responsibilities

• Supervises Title Center services and staff and handles critical items in the absence of the Title Center Manager.
• Assist Title Center Manager in the timely and efficient flow of documents per applicable codes.
• Monitor productivity and efficiency; manage payroll and Title Center reports.
• Resolve employee issues and coordinate with DMV and Salvage providers for questions or processes.
• Train new Title Specialists and DMV Processors; conduct regular department meetings.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Leadership

Job description

This position supervises and directs single document processing departments within a branch. Assists the Title Manager in the timely and efficient flow of all necessary documents in accordance with applicable codes. Supervises and assists processing staff, monitors work, ensures completion and accuracy and assists customers and regulatory personnel by resolving various documentation problems

• Supervises Title Center services and staff and handles all critical items in the absence of the Title Center Manager.
• Assist Title Center Manager in the timely and efficient flow of all necessary documents in accordance with applicable codes.
• Supervise and assist staff, monitor work, ensure completion and accuracy.
• Monitor productivity and efficiency – MOS /Title Tracker.
• Payroll.
• Title Center reports.
• Resolve employee issues.
• Assist Salvage Providers, Title Processors, and IAA branches with any DMV questions or processes.
• Organizes and leads groups doing large title projects such as unobtainable title bulk projects and old inventory at DMV.
• Processes all salvage and non-repairable reversals through coordination with DMV.
• Prepares and requests all DMV microfiche inquiries.
• Monitors and updates Vehicle Industry News memos from DMV.
• Trains new Title Specialists and DMV Processors.
• Monitors DMV inventory supplies and communicates with DMV Vendor/ DMV to gain additional secured forms.
• Develops working relationships with Salvage Providers and various DMV units.
• Reviews and completes applications for salvage certificates and non-repairable certificates received from IAA Title Specialists.
• Conduct regular meetings with all department personnel to communicate policies and procedures and review issues or opportunities.
• Other duties as assigned per business needs

Qualifications

• Excellent oral presentation and written communication skills essential
• Strong interpersonal and organizational skills a must
• The candidate must show a demonstrable history of tactful and positive dealings with all levels of personnel within an organization
• Typical Field Office Environment

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.