Supervisor Table Games Dual Rate- Full time, Table Games (Harrah's SoCal)

Caesars Entertainment; Valley Center (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A forward-thinking company is seeking a dynamic Supervisor for Table Games to join their vibrant team at a premier resort. This role emphasizes guest service and security, creating an entertaining environment while supervising table games. Ideal candidates will possess strong leadership and communication skills, along with a passion for providing exceptional service. Join a fun culture that values creativity and teamwork, and be part of an inspiring environment that fosters growth and innovation. If you are ready to take on a rewarding challenge and make a difference, this opportunity is for you!

Qualifications

• 3 years of casino experience, preferably in Table Games.
• 6 months dealing experience or completion of dealer school.

Responsibilities

• Supervise Table Games and pit operations.
• Resolve guest disputes and escalate difficult issues appropriately.
• Monitor game equipment and ensure smooth play.

Skills

Customer Relations

Leadership Skills

Communication Skills

Mathematical Computation

Education

High School Diploma

College Degree

Job description

Supervisor Table Games Dual Rate - Full Time, Table Games (Harrah's SoCal)

Valley Center, CA, United States (On-site)

Join Our Team

Are you ready to join a team that embraces a fun culture, leads the way, and is committed to delivering family-style service? At Harrah’s Resort Southern California, become part of a vision to create spectacular, immersive worlds that inspire and connect. Bring your "Funner" spirit and be a vital part of our team!

Job Description

This position involves supervising or dealing Table Games during an assigned shift, emphasizing guest service and security of assets. It also aims to create an entertaining environment by providing courteous, friendly, and prompt service.

Ideal Candidate Qualifications:

• High School diploma or equivalent required; college degree preferred.
• Encouraged to have three years of casino experience, preferably in Table Games.
• At least 6 months dealing experience or successful completion of dealer school.
• Must meet standards for dealing skill, including game knowledge, accuracy, speed, and game protection.
• Knowledge of casino policies, procedures, and regulations is preferred.
• Excellent customer relations, leadership, and communication skills.
• Fluent in English (reading, writing, speaking).
• Willing to work any day and shift, including holidays.
• Ability to work well with others and maintain a professional appearance.

Role Responsibilities

• Maintain a positive attitude and interact positively with guests and teammates.
• Supervise Table Games and pit operations.
• Deal various table game variations and understand all procedures and rules.
• Monitor game equipment and check racks to ensure smooth play.
• Perform quick mathematical computations for game outcomes.
• Resolve guest disputes and escalate difficult issues appropriately.
• Engage in guest development and interaction, including making comps and resolving issues.
• Coordinate with support departments for seamless service.
• Report any suspicious activities and support safety/security measures.
• Assist and coach dealers and staff as needed.
• Ensure compliance with legal and regulatory standards.

Physical and Other Requirements

• Ability to work inside and move around the table during entire shift.
• Lifting up to 40 pounds, bending, reaching, and standing for long periods.
• Respond calmly to customer demands in a fast-paced environment.
• Memorize game rules and perform accurate mathematical calculations.
• Good manual dexterity and excellent vision required.
• Ability to tolerate smoke, noise, bright lights, and dust.

Starting pay is $30/hour, depending on experience. Additional duties may be assigned as needed, and the company reserves the right to modify this description.

Harrah’s Resort Southern California is an Equal Opportunity Employer, considering all qualified applicants without discrimination. Preference given to qualified tribal members.

About Us

Join us in our fight against boredom! We foster a creative, innovative, and inspiring environment at one of San Diego County’s largest resorts. We celebrate a fun culture and encourage everyone to be their best.

We comply with all legal requirements for accommodations and conduct pre-employment background and drug tests as applicable. We value diversity and inclusion in our hiring practices.