Supervisor SW PB Coding

Cone Health; Greensboro (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

Cone Health is seeking a Supervisor for SW PB Coding to lead daily coding operations, ensure compliant, timely billing, and mentor a team of coders. The role emphasizes LEAN-driven quality and cross-functional collaboration with physicians, departments and staff.

The ideal candidate brings 3–5 years of certified coding experience, multi-specialty E/M proficiency, and strong leadership skills to foster a high-performing, compliant coding division within the facility.

Qualifications

• Associate's degree plus CPC/CCS certification or HSD with credentials.
• Bachelor's degree preferred, ideally in a Healthcare-related field.

Responsibilities

• Provide leadership and oversight for daily SW PB coding operations.
• Collaborate with coding leaders, providers, and departments to ensure timely service.
• Drive quality and productivity using LEAN thinking and processes.
• Serve as liaison between medical staff, patients, and PB Coding.
• Lead cross-functional teams and coach staff to high performance.
• Manage performance and oversee training and progression of staff.
• Perform additional duties as assigned.

Skills

Leadership

Training

LEAN thinking

Cross-functional collaboration

Quality monitoring

Education

Associate's degree or HSD with CPC/CCS

Bachelor's degree preferred

Job description

The Supervisor, SW PB Coding is responsible for coordinating daily activities and providing education and training to the coding staff. This role ensures accounts are completed within the system determined lag days for billing. This role oversees coding compliance and monitors staff quality and productivity.

Essential Job Function:

• Provides leadership, guidance and oversight for the daily operations of the SW PB coding area, collaborating with other Coding leaders, providers and departments in order to provide timely, cost-effective, quality service to our patients, staff and the community.
• Provides expertise and advice on information, tools and evidence-based practices to build and sustain an efficient facility coding division that focuses on satisfying the needs of patient, practitioner, and third parties.
• Manages and monitors quality and productivity standards of all staff to successfully achieve departmental and system objectives through LEAN thinking and processes.
• Serves as liaison for the medical staff, patients and other areas of PB Coding as well as other departments to provide quality facility coding services.
• Leads cross-functional teams and influences staff to perform at high levels of productivity and quality.
• Manages performance of the direct reports through regular, timely feedback and formal performance review process to ensure delivery of operational projects and engagement, motivation and development of the team.
• Hires and oversees the training for all employees as well as preparing any necessary information needed if separation of employment must occur.
• Performs other duties as assigned.

Education:

• Required: Associate's Degree, or HSD with active credentials as a Certified Professional Coder (CPC) or a Certified Coding Specialist (CCS).
• Preferred: Bachelor's Degree, preferably in a Healthcare-related field.

Experience:

• Required: 3-5 years certified coding experience in a large professional or physician practice coding department. Proficiency in multi-specialty E/M coding and billing.

Licensure/Certification/Listing:

• Required: One of the following national certifications: Certified Professional Coder (CPC) through the American Academy of Professional Coders. Certified Coding Specialist (CCS) through the American Health Information Management Association (AHIMA). Certified Coding Specialist-Physician (CCS-P) through the American Health Information Management Association (AHIMA). Certified Medical Coder (CMC) through Practice Management Institute.