Supervisor Support Services | Patient Transport | CUIMC | Full-Time | Evening Shift | 3 pm - 11[...]

NewYork-Presbyterian; New York (NY); On-site; USD 74,000 - 111,000; Full time

Job summary

An established industry player in healthcare seeks a Support Services Supervisor to lead a dedicated team focused on delivering exceptional patient experiences. This full-time role involves overseeing environmental services and ensuring the highest standards of cleanliness and hospitality within a dynamic hospital environment. The position offers an opportunity to make a meaningful impact while promoting a culture of respect and inclusion. With comprehensive benefits and a commitment to employee engagement, this is a chance to join a transformative organization where your contributions truly matter.

Benefits

Comprehensive Benefits

Opportunities for Growth

Dynamic Work Environment

Qualifications

• Minimum of two years of relevant work experience in support services.
• Familiarity with computers and MS Office Suite is essential.

Responsibilities

• Provide leadership to support services professionals ensuring high standards.
• Act as a liaison to medical staff, fostering a proactive customer service culture.

Skills

Interpersonal Skills

Communication Skills

Supervisory Skills

Knowledge of Joint Commission Standards

Basic knowledge of EVS operations

Education

Associate's Degree

Bachelor's Degree

Tools

MS Office Suite

Pallet Jack Certification

Job description

Location

New York, New York

Shift:

Evening (United States of America)

Description:

Support Services Supervisor

Full-time / Evening Shift / 3 pm - 11 pm

Weekends and Holidays Rotation

Organization: NewYork-Presbyterian, Columbia University Irving Medical Center

Support services professionals are the heart of our hospital's mission: Putting Patients First. This includes environmental services, laundry, mail room, security, patient transport, food and nutrition, procurement, and nursing support services— all driven by our passion for exceeding expectations. We prioritize safety, logistics, and service excellence. This role offers leadership opportunities to make a meaningful impact.

Empower Environmental Services professionals at NewYork-Presbyterian/Columbia University Medical Center to deliver exceptional patient experiences. Be the face of caring, proactive customer service within a close-knit team. Act as a liaison to renowned medical staff, ensuring the highest standards of cleanliness, safety, and hospitality for all patients and staff. Provide inspiring, action-oriented leadership that fosters consistency, results, and personalized service across the hospital.

Preferred Criteria:

• Bachelor's Degree
• Certification to operate a pallet jack and/or motorized pony cart

Required Criteria:

• Associate's degree from a recognized college or university or equivalent experience
• Minimum of two years of relevant work experience
• Familiarity with computers and MS Office Suite
• Basic knowledge of EVS or support services operations, preferably in a large institution
• Strong interpersonal and communication skills
• Knowledge of Joint Commission Standards and Quality Assurance
• Excellent supervisory skills

Join a healthcare system where employee engagement is at an all-time high. We foster a culture of respect, belonging, and inclusion. Enjoy comprehensive benefits supporting you and your family. Start your transformative journey today.

Note: All roles require on-site presence (variable by role). Employees should live within a commutable distance to NYP. NYP will not reimburse travel expenses.

__________________

• 2024 “Great Place To Work Certified”
• 2024 “America’s Best Large Employers” – Forbes
• 2024 “Best Places to Work in IT” – Computerworld
• 2023 “Best Employers for Women” – Forbes
• 2023 “Workplace Well-being Platinum Winner” – Aetna
• 2023 “America’s Best-In-State Employers” – Forbes
• “Silver HCM Excellence Award for Learning & Development” – Brandon Hall Group

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$74,000-$111,000 per year

Our compensation packages start with a competitive base pay, recognition for your experience, education, and licensure. We also offer excellent benefits, numerous opportunities for growth, and a dynamic environment that values every individual. Join our team and discover where amazing works.