Supervisor Support Services

Corning; Honolulu (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

CHI Health Mercy Corning in Corning, IA, is seeking a Support Services Supervisor to ensure smooth operation of Ancillary Departments and to lead staffing, coordinate resources, and uphold patient care standards in a busy healthcare facility.

The role requires strong leadership, organizational skills, and a commitment to safety, with responsibilities spanning recruiting, training, performance coaching, incident follow-up, and collaboration with clinical teams to deliver compassionate,

Qualifications

• Bachelor’s Degree or 1 year experience in the discipline OR 3 years’ experience in the discipline OR Master’s Degree and no experience.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent organizational and time management abilities, with a keen attention to detail.
• Knowledge of safety regulations and compliance standards.
• Flexibility to adapt to changing priorities and work collaboratively in a fast-paced environment.

Responsibilities

• Oversee day-to-day activities of the operations of the Ancillary Departments.
• Provide management support to plan, organize and lead resources with assigned team members.
• Has the authority to interview, hire, orient, terminate, promote, train and conduct performance evaluations.
• Direct staffing needs and collaborate to ensure overall staffing levels.
• Oversee quality of patient care and review incident reports for improvements.
• Respond to patient, campus and office concerns to ensure resolution and quality of care.
• Serve as a technology superuser and train new staff.
• Other duties as assigned by leader and organization.

Skills

Healthcare leadership

Staff supervision

Interpersonal skills

Organizational skills

Communication

Education

Bachelor's Degree

Master's Degree

Job description

Overview

At CHI Health Mercy Corning our mission has been to nurture and enhance the quality of life for residents of Adams and Taylor counties in Iowa. Whether its providing emergency care to a child detecting a disease early enough to save a patient's life or restoring a senior citizen's mobility and independence after an injury or fall CHI Health Mercy Corning provides comprehensive care in familiar surroundings. Our physicians and mid‑level practitioners work with a full complement of advanced technology to bring quality care to you. Our medical staff offers a wide range of medical specialities from primary care to oncology.

Responsibilities

Join Our Team as a Support Services Supervisor at CHI Health in Corning, IA! Are you passionate about providing exceptional support to ensure the smooth operation of a healthcare facility? Do you have leadership experience and a knack for fostering a positive work environment? If so, we want you to join our team at CHI Health in Corning, IA as a Support Services Supervisor!

About Us: CHI Health is dedicated to providing compassionate, high‑quality care to our community. As part of our commitment to excellence, we are seeking a dynamic individual to join our team in Corning, IA.

Position Overview: As the Support Services Supervisor, you will oversee the day‑to‑day activities of the operations of the Ancillary Departments. This position provides management support to plan, organize and lead resources with assigned team members.

• Has the authority to interview, hire, orient, terminate, promote, train and conduct performance evaluations. Provides leadership and direction for the development of strategies to promote the recruitment, retention and recognition of excellence in the ancillary departments.
• Assigns day‑to‑day work activities; directs the functional and technical job performance of team members.
• Allocates and directs staffing needs to meet department needs, and collaborates with others to ensure overall staffing needs are met.
• Manages performance including: setting goals, clarifying job expectations, monitoring performance progress, providing feedback and recognition, developing skills and addressing performance issues related to our work and our Commitments using corrective action.
• Oversees quality of patient care to assure delivery of individualized care. Reviews and follows up on incident reports. Makes timely recommendations for improvements and revisions. Provides education to staff as needed.
• Oversees patient care delivery to maximize patient/family satisfaction and minimize risk of injury or negative outcomes to patients or employees. Directs staff during emergency situations. Acts as an advocate for patients and family members.
• Acts as a resource for staff.
• Assures timely, accurate and complete assessment, intervention, and documentation.
• Responds to patient, campus and office concerns to make sure resolution is achieved and quality of care is maintained.
• Serves as technology superuser. Assists in orienting and training new staff. Serves as a resource to team.
• Other duties as assigned by leader and organization.

Qualifications

• Minimum of a Bachelor’s Degree and minimum of 1 year experience in the discipline OR 3 years’ experience in the discipline OR Master’s Degree and no experience.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent organizational and time management abilities, with a keen attention to detail.
• Knowledge of safety regulations and compliance standards.
• Flexibility to adapt to changing priorities and work collaboratively in a fast‑paced environment.

Benefits

At CHI Health, we value our employees and offer competitive compensation and benefits packages, including medical, dental, and vision coverage, retirement plans, and professional development opportunities.

CHI Health is an equal opportunity employer and is committed to diversity and inclusion in all aspects of employment.