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An established industry player is seeking a dedicated supervisor to oversee staff and ensure compliance with operational standards. This role involves mentoring team members, analyzing service discrepancies, and maintaining efficient processes in a dynamic environment. The ideal candidate will have a Bachelor's degree and 5-7 years of relevant experience, including supervisory experience. You will play a crucial role in promoting safety, engaging in cross-training, and serving as a liaison between employees and management. If you are passionate about leadership and operational excellence, this opportunity is perfect for you.
Overview
Supervises staff as assigned and oversees standards to ensure compliance. Ensures customer needs are met while maintaining efficiencies. Maintains an orderly and organized work area to facilitate efficient processes. Implements countermeasures when breakdowns occur. Monitors, corrects, and performs employee time and payroll. Engages in mentoring and cross-training opportunities and provides input on performance evaluations. Analyzes and resolves service discrepancies, oversees accurate documentation of concern areas and tracks trends, and ensures monthly reporting is provided in a timely manner. Assists in monitoring transportation and freight. Provides input on development and revisions of department policy and procedures and assists in maintaining ISC security. Conducts operations in a manner that promotes safety. Serves as a liaison between employees and management. Requires on-call rotation and weekend coverage.