Supervisor, Study Operations

The START Center for Cancer Research; Myrtle Beach (SC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) retirement savings plan with 1:

Annual performance bonus

Paid time off and holidays

Medical, dental, and vision coverage

Life and disability insurance

Employee Assistance Program (EAP)

FSA/HSA options

Supportive, flexible work environment

Collaborative culture and growth

Job summary

The START Center for Cancer Research in Myrtle Beach, SC, is seeking a Clinical Research Coordinator team leader to oversee day-to-day operations, ensuring quality patient care and compliance with GCP and SOPs.

You will train staff, coordinate with regulatory and shared services, optimize workflows, and manage study documentation in CTMS and EHR systems. This full-time role offers a competitive compensation package and comprehensive benefits.

Qualifications

• Associate’s degree in health administration, nursing or related field.
• Minimum 5 years clinical research experience plus 2 years of leadership in oncology.
• CITI GCP training.
• Knowledge of GCP and applicable US clinical research regulations.
• Familiar with Microsoft Office and clinical documentation systems.

Responsibilities

• Provide leadership and oversight to the Clinical Research Coordinator team to support quality patient care.
• Train, coach, and assess staff competency for assigned responsibilities.
• Ensure timely study documentation and communication with monitors and auditors.
• Support study acquisition and activation with Shared Services and protocol reviews.
• Coordinate with Regulatory, Quality, Site Development, Pharmacy, Finance and others for compliant study delivery.
• Promote use of CTMS, EHR, and data capture within the assigned area.
• Identify and implement process improvements for patients, staff and site operations.
• Other duties may be assigned at any time.

Skills

Leadership experience

Clinical research coordination

Regulatory compliance

Training and staff development

Education

Associate’s degree in health administration, nursing or related field

Bachelor's or Master's degree in health administration, nursing or related field

CITI GCP training

Specialty certification in research or related field

BLS certification

Tools

CTMS

EHR systems

Microsoft Office

Job description

Position Summary:

The START Center for Cancer Research (“START”) is the world’s largestearly phasesite network, fully dedicated tooncologyclinical research.Throughout ourhistory, START has provided hope to cancer patients inglobalcommunity practices by offering"Hope Through Access”tocutting edgetrials throughout the UnitedStatesand Europe.

Work Schedule: M-F, 8:00am-5:00pm

Location: 823 82nd Parkway, Suite B, Myrtle Beach, SC, 29572

Essential Responsibilities:

• Provide proactive leadership and day-to-day oversight to the Clinical Research Coordinator team to support quality patient care and achievement of site-specific performance expectations.
• Train, coach, and assess staff competency for assigned job responsibilities.
• Ensure timely and accurate study documentation and communication with monitors and auditors. Maintain compliance with GCP, applicable SOPs, and required training documentation.
• Support study acquisition and activation in partnership with Shared Services, including participation in protocol review meetings and oversight of accurate site-level data collection and documentation in required systems.
• Ensure efficient and compliant processes and systems are used to support patient care and clinical research workflows
• Identify and implement practical process improvements that support patients, staff, and site operations.
• Review incoming protocols for operational feasibility, with a focus on Clinical Research Coordinator workload, workflow, and site readiness.
• Coordinate with Regulatory, Quality, Site Development, Pharmacy, Finance, and other support teams to promote compliant and effective study delivery
• Support effective use of the CTMS, EHR, and other required systems to ensure accurate documentation and data capture within the assigned area.
• Partner with site and department leaders to address operational issues and improve cross-functional workflows.
• Other duties may be assigned at any time.

Required Education and Experience:

• Associate’s degree in health administration, nursing or other related field
• Minimum 5 years clinical research experience plus 2 years of leadership experience in an oncology clinical research setting.
• CITI GCP training.
• Knowledge of GCP and applicable federal clinical research regulations in the United States.
• Must be familiar with Microsoft Office applications and clinical documentation systems.

Preferred Education and Experience:

• Bachelor's/Master’s degree in health administration, nursing or other related field
• Specialty certification in research or associated field
• Demonstrative involvement in professional practice and industry advancement such as conference attendance, poster presentations, conference presenter/coordinator etc.
• BLS certification.

Physical and Travel Requirements:

• Approximately 80% of time is spent sitting.
• Very fast-paced and ever-changing healthcare environment.
• Demanding deadlines and time frames.
• Constant demand for updating knowledge.
• Works closely with physicians and ancillary personnel in caring for and treating oncology/hematology patients.

Best-in-Class Benefits and Perks

We value the time, talent, and dedication our employees bring to START. Our commitment to yourwell-beingand growth is reflected in a competitive compensation package—based on experience—along with comprehensive benefits designed to support you both personally and professionally:

• 401(k) retirement savings plan with employer match
• Eligibility for an annual performance bonus, based on role and company results
• Generous paid time off and paid holidays
• Comprehensive medical, dental, and vision coverageand optional insuranceoptions
• Company paid life and disability insurance for added financial protection
• Employee Assistance Program (EAP) providing confidential, no‑cost support for you and your family from day one
• Flexible FSA and HSA plans to support your financial wellness
• Commitment to a supportive environment that values balance, wellbeing, and flexibility
• We’recommitted to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START,you’lljoin a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.

More About START

START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. STARTrepresentsthe world’s largest roster of early-phase principal investigators across its Network of clinical trial sites.

Learn more at STARTresearch.com.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.