Supervisor, Software Engineer - NAIC3 - 1st shift

World Wide Technology, Inc.; Edwardsville (IL); On-site; USD 108,000 - 135,000; Full time

Benefits offered by this job

Health, Dental, Vision

401k with Company Matching

Profit Sharing

PTO & Holidays

Parental Leave

Employee Discount Program

Job summary

World Wide Technology (WWT) is seeking a Software Engineering Supervisor to lead a software delivery team and ensure successful product delivery. You will coach, mentor, and manage direct reports while aligning work with business goals.

You will collaborate with Solution Engineers, Project Engineering Supervisors, Prod Ops, IT, and Quality teams to deliver innovative technology solutions and drive continuous improvement across projects.

Qualifications

• Bachelor’s degree in information technology or engineering preferred.
• 5+ years progressive experience in a related field.
• Experience managing project initiatives across multiple IT and business organizations
• Experience with various development methodologies/technologies

Responsibilities

• Grows and develops team members, conducts regular 1-on-1s and provides coaching.
• Manages talent for direct reports, including compensation, performance, and promotions.
• Escalates and removes impediments to maximize team effectiveness.
• Drives development of innovative technology solutions aligned to strategy.
• Leads design of complex solutions within the product domain.
• Hires top candidates and fosters team diversity and collaboration.

Skills

Software Delivery (Agile/DevOps)

Communication Skills

Self-motivation

Independent work

Education

Bachelor’s degree in IT/Engineering

Job description

#26-3011

Eligible Work Locations

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high‑performance teams? Join WWT today!

A Brief Overview
The Software Engineering Supervisor provides first‑level leadership support to a software engineering delivery team. With a focus on delivery assurance, they act as a player/coach/leader. Accountable for product delivery and responsible for coaching, mentoring, and managing a team of software engineers. Builds and extends relationships with peer leaders across functional spaces. Works closely with Solution Engineers, Project Engineering Supervisors, Prod Ops, IT, & Quality peers to grow/support product solutions. This role is an integrator of people/processes, a problem solver, a mentor to direct reports, and should have domain competency in information technology/software engineering principles.

Job Responsibilities

• Provides leadership and promotes WWT core values and best practices.
• Grows and develops members of their team, understands their goals, and works with them to achieve. Holds regular and effective 1 on 1s, provides real‑time coaching and engage in difficult conversations as needed, recognizes, and rewards the right behaviors.
• Manages talent for direct reports. Responsible for carrying out compensation, performance management & promotion responsibilities for direct reports
• Proactively identifies and helps solves issues as part of the broader Leadership Team.
• Creates and fosters an atmosphere of mentoring, quality, diversity, collaboration, and improvement by coaching team members and peers across the organization.
• Escalates and removes impediments from the team to help them be as effective as possible.
• Works with the team to provide innovative technology solutions to business challenges that align to strategy and technology standards.
• Drives the on‑going development and the support of new and existing products.
• Leads the designing of complex solutions, primarily within the product domain, leveraging team members and architecture.
• Provides functional and technical leadership while promoting best practices and direction to team members.
• Holds the team accountable for meeting commitments while adhering to the organization's quality, methodology, and architecture standards.
• Determines and acts upon staffing needs of the team (FTEs, system integrators, staff augmentation), in collaboration with manager
• Incorporates business feedback into planning and drives towards increased predictability of delivery.
• Prepares and delivers informal and formal presentations to own team, department, and partners.
• Inspires lasting relationships with Team Members, Leaders, Partners, and Customers; building trust through proven results and added value.
• Serves as a resource for employees and customers to ensure problems are heard and resolved.
• Hires the best candidates (internal or external) to diversify the team.
• Builds shared purpose and targeted goals.
• Faces challenges head‑on, providing empathy and understanding to employees who may be struggling.
• Acts decisively to correct behavior and celebrates team members’ success.
• Thinks beyond the day‑to‑day, talks about possibilities, creates milestones and goals to gather support for team vision.
• Effectively copes with ambiguity and change, foster an environment of creativity and innovation.

Qualifications

• Bachelor’s degree in information technology or engineering preferred.
• 5+ years progressive experience in a related field.
• Previous experience managing project initiatives across multiple IT and business organizations
• Experience with various development methodologies/technologies

Knowledge, Skills, and Abilities

• Software Delivery (ex Agile/DevOps)
• Passion for Software Development and well‑versed in industry trends
• Effective communication skills (written, verbal, and presentation)
• Self‑motivated with the ability to work independently with minimal supervision
• This role includes assignment of work for specific WWT customers. Some customers have specific onboarding requirements, including background check and drug testing requirements that go beyond WWT’s requirements. Ability to meet these requirements may be necessary for continued employment, depending on needs of the department.

Essential Physical Demands

• Sitting: Frequently
• Standing: Constantly
• Walking: Frequently
• Stooping, kneeling, crouching: Frequently
• Reaching 30” to 72”: Constantly
• Eye/hand coordination: Constantly
• Lifting (up to 50lbs): Frequently
• Lifting Overhead: Occasionally
• Carrying: Frequently
• Twisting/Turning: Frequently
• Fine Motor Coordination (keying, labeling): Occasionally
• Fine Motor Coordination (pinch, tool use, stripping wire): Frequently
• Fine Motor Coordination (pick & place small parts): Constantly
• Gripping/Grasping: Frequently
• Climb (more than 2 steps): Occasionally
• Work near moving machinery: Constant
• Fumes or airborne particles: Frequent
• Toxic or caustic chemicals: Frequent
• Risk of electrical shock: Frequent
• Extremes: heat (non‑weather): Occasional
• Non‑climate controlled environment : Constant

Is this role an individual contributor or does it have direct reports?

This position manages people

Level of Autonomy

Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $107,600 to $135,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

The well‑being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full‑time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Note: This is not an all‑encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer

If you have any questions or concerns about this posting, please email [e-mail] .

WWT is an Equal Opportunity Employer

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