Supervisor Small Store Merchandising Delivery

Coca-Cola Consolidated; Knoxville (TN); On-site; USD 60,000 - 83,000; Full time

Benefits offered by this job

Career growth

401(k) match

Health coverage

Employee stock purchase plan

Job summary

The Supervisor Small Store Merchandiser Delivery at Coca-Cola Consolidated leads a team responsible for efficient merchandising of Coca-Cola products while meeting distribution objectives with emphasis on the Small Store Service Delivery Model. This role onboards new teammates, responds to customer issues, and trains team members using three or more Right Execution Daily RED rides per week.

You will partner with Talent Acquisition on hiring, coach and develop staff, monitor performance, safety,

Qualifications

• High school diploma or GED required.
• 1 to 3 years relevant experience.
• Valid in-state driver’s license.
• Preferred: 2 years of college or technical schooling.

Responsibilities

• Lead Small Store Merchandisers to meet delivery goals and manage onboarding.
• Coach and train staff using three or more RED rides weekly.
• Ensure Kronos timekeeping accuracy and mileage reimbursements.
• Monitor KPIs and drive productivity improvements.
• Coordinate with sales and delivery teams for Service Delivery Model success.

Skills

Team leadership

Planning skills

Organizational skills

Customer service

Education

High school diploma or GED

2 years of college/technical schooling

Tools

Kronos timekeeping

Job description

Locations: KNOXVILLE, TN

Pay Range: $60,000.00 - $82,500.00 Salaried, depending on experience

Schedule: (Open Field)

Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!

We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

Why you'll thrive here:

• Culture of Safety & Efficiency: Demonstrate and foster best practices
• Potential Career Journey: Delivery Supervisor → District Sales Manager → Manager Area Distribution
• Be Rewarded: Competitive pay
• Real Impact: Deliver results, inspire servant leadership, exceed goals

You're a great fit if you:

• Enjoy leading teams to achieve one focused mission
• Excel at relationship building and have excellent organizational skills
• Have 12 months of work experience. Bonus if you have a Class A CDL.
• Have a valid driver's license and excellent driving history

Job Overview

The Supervisor Small Store Merchandiser Delivery leads a team that is responsible for the efficient merchandising of company products while meeting company distribution objectives with emphasis on Small Store Service Delivery Model success. The Supervisor Small Store Merchandiser Delivery is accountable for onboarding new teammates, responding to customer issues, optimizing Small Store Merchandising efficiencies, adhering to safety and compliance policies, and fostering a positive working environment. This position is also responsible for the skill development of assigned Small Store Merchandisers through leading and proper training techniques by conducting three or more Right Execution Daily “RED” rides per week with the assigned Small Store Merchandisers.

Duties & Responsibilities

• Partners with Talent Acquisition on the hiring process (interviewing & onboarding) to ensure the right fit for the role, an excellent onboarding experience, and to achieve budgeted staffing needs
• Manages, leads, and motivates a team of Small Store Merchandisers to deliver results by communicating company goals and deadlines; engaging and developing teammates through effective performance management, coaching and training; implementing continuous improvement methods while maintaining customer focus; and embodying the Company`s Purpose and Values to inspire servant leadership. Teaches, Coaches, and Trains Small Store Merchandisers on processes and procedures necessary to maximize profit and productivity, while maintaining satisfactory customer service. This should be accomplished through consistently planned and documented R.E.D. rides (a minimum of 3 per week)
• Ensures core internal audit guidelines and procedures are followed and met including Kronos timekeeping management and mileage reimbursement submissions
• Monitors key business indicators, customers served, Gap time at account level, service time account, unproductive deliveries, overall payroll management, completion of computer-based training, R.E.D, and develops action plans based on opportunities to drive productivity gains.
• Establishes behaviors that ensure a safe working environment is provided and ensures that teammates are trained on safe working techniques in the trade; including but not limited to safety blitzes, evaluations, annual testing, etc.
• Partners cross-functionally to manage and lead effective communication with sales and delivery teams to maximize the success of the Small Store Service Delivery Model.

Knowledge, Skills, & Abilities

• Knowledge of CCCI Sales and Delivery operations preferred.
• Prior leadership and management experience a plus.
• Must demonstrate good planning techniques and organizational skills.
• Must be able to lift 50 lbs repeatedly and perform the duties of a Small Store Merchandiser.

Minimum Qualifications

• High school diploma or GED
• 1 to up to 3 years relevant experience
• Valid in state driver’s license

Preferred Qualifications

• 2 years of education beyond school in college or technical school

Work Environment

Office environment

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.