Delivery Supervisor

Heartland Coca-Cola Bottling Company, LLC; Charleston (WV); On-site; USD 42,000 - 65,000; Full time

Job summary

Heartland Coca-Cola Bottling Company, LLC seeks a Delivery Supervisor to lead a team responsible for efficient full-service delivery and merchandising of products while meeting distribution objectives. The role will onboard new teammates, respond to customer issues, optimize routes, and uphold safety and compliance policies with a strong focus on teamwork and accountability.

The supervisor will train merchandisers, conduct RED rides, monitor performance metrics, and drive continuous improvement

Qualifications

• Knowledge of CCCI Sales and Delivery operations preferred.
• Prior leadership and management experience a plus.
• Must demonstrate good planning techniques and organizational skills.
• Ability to lead, coach and develop a team.
• Ability to manage constant change in a fast-paced environment.
• Must be able to lift and merchandise products up to 75 pounds; use of hand cart, CooLift, Pallet Jacks.

Responsibilities

• Partner with Talent Acquisition on hiring, onboarding, and staffing needs.
• Manage and motivate a team of Delivery Merchandisers and Cashiers to hit goals.
• Coach and develop teammates through performance management and training.
• Drive continuous improvement while maintaining customer focus and company values.
• Train on processes to maximize profit and productivity; conduct RED rides weekly.
• Ensure cash handling and time-card procedures are followed.
• Oversee vending strategy, fill rates, and space to sell for assigned territory.
• Monitor key metrics and develop action plans to improve productivity.
• Maintain a safe working environment with proper training and safety drills.
• Collaborate with sales, warehouse, and route planning teams.

Skills

Leadership

Planning

Team development

Adaptability

Safety awareness

Physical fitness

Education

High school diploma or GED

Class A CDL (or ability to obtain)

Additional education beyond high school (preferred)

Job description

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Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!

We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

Join us - your refreshing new chapter starts here!

Job Overview

The Delivery Supervisor will lead a team responsible for the efficient full-service delivery and merchandising of company products while meeting company distribution objectives. This role will onboard new teammates; respond to customer issues; optimize route efficiency; adhere to safety and compliance policies, and foster a positive working environment. The Supervisor will lead and train an assigned team of merchandisers using proper techniques to develop skills, conducting up to three Right Execution Daily (RED) rides per week with the assigned delivery merchandisers.

Duties & Responsibilities

• Partnerwith Talent Acquisition on the hiring process, including, interviewand onboarding, to ensure the right fit for the role, an excellent onboarding experience, and to achieve budgeted staffing needs
• Manage, lead, and motivatea team of Full-Service Delivery Merchandisers and Cashiers to deliver results by communicating company goals and deadlines
• Engage and develop teammates through effective performance management, coaching, and training
• Implement continuous improvement methods while maintaining customer focus, and embodycompany purpose and values to inspire servant leadership
• Teach, coach, and train Delivery Merchandisers on processes and procedures necessary to maximize profit and productivity, while maintaining satisfactory customer service, through a minimum of 3 per week consistently planned and documented R.E.D. rides
• Ensurecore internal audit guidelines and procedures are followed and met, including cash handling, Kronos time-card management, fuel card management, etc.
• Execute the company’s full-service vending strategy for fill rates, flavor changes, and space to sell; oversee the delivery and merchandising of all full-service customers in the assigned territory
• Utilizesystems to assist with scheduling, account suspension, and frequency planning; and ensureaccurate, secure, and efficient cash room operations
• Monitorkey business indicators including the number of cases delivered, shrink result, percentage of orders served and delivered, RED, etc., and develop action plans based on opportunities to drive productivity gains
• Establish a safe working environment to ensure teammates are properly trained in safe working techniques in the trade, includingsafety blitzes, evaluations, annual testing, etc
• Partnercross-functionally to manage and lead effective communication with sales, warehouse, and route planning teams

Knowledge, Skills, & Abilities

• Knowledge of CCCI Sales and Delivery operations preferred
• Prior leadership and management experience a plus
• Must demonstrate good planning techniques and organizational skills
• Ability to lead, coach and develop a team
• Ability to manage constant change in a fast-paced environment
• Must be able to lift and merchandise products up to 75 pounds, use of material handling units (hand cart, CooLift, Pallet Jacks)

Minimum Qualifications

• High school diploma or GED
• Knowledge acquired through up to 12 months of work experience
• Must be able to obtain a Class A CDL

Preferred Qualifications

• Two years of education beyond high school in college or technical school
• Class A Commercial Driver’s License

Work environment will vary, includingexposure to weather conditions, coolers, and customer storage areas which may be non-temperature controlled

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Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.