Supervisor Service Coordinator| RN or Licensed Mental Health Professional | $5,000 Sign On Bonu[...]

AmeriHealth Caritas; Erie (Erie County); Hybrid; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Service Coordination Supervisor to lead its LTSS team. This role is pivotal in overseeing daily operations, developing Person-Centered Service Plans, and ensuring high-quality care for participants. With a commitment to diversity, equity, and inclusion, the organization values its associates and offers a comprehensive benefits package, including flexible work solutions and health insurance from Day 1. Join a mission-driven team dedicated to making a difference in the lives of individuals and communities in need.

Benefits

Flexible work solutions

Health insurance coverage

401(k)

Tuition reimbursement

Paid time off

Holidays

Volunteer events

Qualifications

• Bachelor's degree and Pennsylvania licensed RN, LSW, or LPC required.
• 1-3 years of leadership experience in social service or healthcare.

Responsibilities

• Oversee LTSS Service Coordination team operations and service plans.
• Ensure quality metrics are met and provide training for care teams.

Skills

Leadership

Advocacy

Communication

Knowledge of LTSS

Education

Bachelor's degree

Pennsylvania licensed RN, LSW, or LPC

Job description

Candidates must live in the Northwest Region of Pennsylvania.

Your career starts now. We are looking for the next generation of healthcare leaders.

At AmeriHealth Caritas, we are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. We want to connect with you if you're going to make a difference.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with over 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Responsibilities:

The Service Coordination Supervisor is responsible for overseeing the operational functions of the LTSS Service Coordination team using the AmeriHealth Caritas Pennsylvania Community Health Choices model of care.

• Oversees the day-to-day operations of the LTSS department, including the development of Person-Centered Service Plans, authorization and approval of services, and the coordination of benefits for all LTSS Participants.
• Serves as a subject matter expert for LTSS training for internal care teams and external audiences.
• Supports coordination of LTSS with other clinical and social services across the continuum of care, striving to enhance the quality of Participant care and services.
• Maintains operational processes, policies, and procedures to support LTSS care delivery.
• Ensures quality and performance metrics are consistently met regarding LTSS, as specified in the agreement.

Education/Experience:

• Bachelor's degree required.
• Pennsylvania licensed RN, LSW, or LPC required.
• 1 to 3 years of leadership and/or supervisory experience.
• 3 years working in social service or healthcare-related field.
• Experience working with people with disabilities or seniors in need of LTSS.
• Knowledge of the home and community-based service system and how to access and arrange for services.
• Experience conducting LTSS needs assessments and monitoring LTSS delivery.
• Ability to provide informed advocacy.
• Ability to interact with health care professionals professionally.

Diversity, Equity, and Inclusion

At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We implement these principles daily by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions include remote options, hybrid work schedules, competitive pay, paid time off, holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k) tuition reimbursement, and more.