Supervisor, Serology

Vicar Operating, Inc. dba VCA; Fountain Valley (CA); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Paid Time Off

Medical/Dental/Vision

401(k) with company match

Tuition Reimbursement

Job summary

Antech Diagnostics is seeking a Serology Supervisor to lead day-to-day activities in the serology lab, ensuring quality analyses and timely results for veterinary care. You will supervise staff, coordinate testing, and help shape department policies while maintaining compliance with SOPs and QA standards.

The role requires a Bachelor's degree and proven supervisory experience in diagnostic labs, with strong analytical and communication skills.

Qualifications

• Bachelor’s Degree or equivalent combination of education and work experience required, preferably in Science-related field.
• Supervisory experience in a diagnostic lab including hiring and performance management.
• Experience with lab operations, testing and services of supervised areas, including setting up, reading and releasing results and troubleshooting equipment.
• Knowledge of Good Clinical Practice (GCP) as appropriate.
• Strong communication and organizational skills.

Responsibilities

• Supervises staff, assigns work, monitors activities and evaluates results.
• Resolves escalated issues.
• Maintains knowledge of changes and developments in the industry affecting work activities.
• Leads lab unit planning, staffing and resource management to ensure customer satisfaction.

Skills

Supervisory skills

Leadership

Problem solving

Analytical thinking

Microsoft Office

Education

Bachelor’s Degree

Job description

Introduction

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Work Shift & Pay

Work Shift: 7:00am—3:30pm with flexibility required

The Target Pay for this position starts at $75,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.

Purpose of Job

The Serology Supervisor supervises day-to-day activities within the department, performing laboratory analyses and tests to diagnose various pet and other animal illnesses, injuries and diseases in support of veterinarian animal treatment. Contributes to the development of operating policies and procedures.

Essential Duties and Responsibilities

• Supervises staff, assigns work, monitors activities and evaluates results and performance.
• Resolves escalated issues.
• Administers employment actions, provides coaching and guidance to staff and promotes staff training and development.
• Provides input to department policies and procedures.
• Leads work activities of the lab unit/group/area/department, planning and organizing work, providing for adequate staffing and resources and maintaining work on schedule so that ongoing customer satisfaction is maintained.
• Contributes to maintenance of department diagnostic equipment and other technical resources.
• Coordinates with internal personnel, vendors and others as needed to resolve issues and maintain ongoing functionality.
• Maintain supply of reagents and consumables needed by department.
• Ensure that all Quality Assurance/Quality Control standards are met by staff.
• Ensure that monthly Tech and Aide audits are performed and documented.
• Prepares reports, presentations and other information summarizing work activities.
• Prepares various analyses as needed to highlight issues and resolve questions.
• Provide business review information to Lab Manager.
• Consult with clients to explain or resolve testing issues and procedures.
• Maintains knowledge of changes and developments in the industry affecting work activities.
• May participate in outside industry groups and forums related to business activities.
• Reads, understands and follows applicable Standard Operating Procedures (SOP's), including safety and quality procedures.
• Maintains clean and organized work area.
• Restocks supplies as needed.
• May be asked to participate in enterprise initiatives, special projects, and other duties as assigned.

Ethical Standards

We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every employee has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards. Antech Diagnostics has several processes in place to communicate with leadership and expects that employees will have a commitment to integrity and uncompromising values.

Education / Experience

Bachelor’s Degree or equivalent combination of education and work experience required, preferably in Science-related field.

Required Skills and Abilities

• Supervisory skills and ability
• Prior diagnostic lab supervisor experience including hiring and performance management
• Proven leadership, motivational and mediating abilities
• May supervise Bench/Associate Supervisors.
• Ability to organize, prioritize and direct work activities.
• Experience with the operations, testing and services of the area(s) supervised, including setting up, reading and releasing test results and troubleshooting equipment.
• Extensive laboratory skills and experience.
• Reasoning and analytical skills to resolve issues.
• Attention to detail
• Organized with ability to multi-task in a fast paced environment
• Communication skills, both verbal and written
• Positive, can-do attitude
• Knowledge of Good Clinical Practice (GCP) as appropriate
• Personal computer skills, including strong typing ability and proficient use of Microsoft Office

Physical Demands

Extensive sitting, phone, and computer use

Capable of standing continuously for up to 2 hours

Extend and reach with hands and arms and use hands and fingers

Occasionally required to bend, kneel, stoop, or crouch

May be required to lift, move, and carry up to 20 lbs.

Specific vision abilities required include close vision, color vision, depth perception, and the ability to adjust focus.

Hearing ability to effectively communicate via the telephone and in person

Ability to communicate verbally on the phone and in person

Fluency in the English language

Extended hours may be needed

Travel may be required

Work Environment

Laboratory environment with potential biohazards present

Potential for exposure to agents known to cause zoonotic disease in humans and use of potentially hazardous chemicals as defined by the National Hazard Communication Standards. A complete list of such chemicals is available from department supervision.

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services. At the heart of Antech is our love for pets. Join our team of experts committed to providing the very best in diagnostic services.

Benefits

• Paid Time Off & Holidays
• Medical, Dental, Vision (Multiple Plans Available)
• Basic Life (Company Paid) & Supplemental Life
• Short and Long Term Disability (Company Paid)
• Flexible Spending Accounts/Health Savings Accounts
• Paid Parental Leave
• 401(k) with company match
• Tuition/Continuing Education Reimbursement
• Life Assistance Program
• Pet Care Discounts

Commitment to Equal Employer Opportunities

We are proud to be an Equal Opportunity Employer. For a complete EEO statement, please see our Career page at Antech Careers.

Note to Search Firms/Agencies

Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.