Supervisor, Security

Northcentral Technical College (NTC)

Town of Wausau (WI)

On-site

USD 25,000 - 36,000

Full time

5 days ago

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Benefits offered by this job

Total Rewards package

Two paid closures for winter and July

Excellent benefits

Generous paid time off

Job summary

Northcentral Technical College (NTC) is seeking a Security Supervisor to safeguard students, employees, and visitors while supporting the security team in daily operations.

The role coordinates student security workers, delivers exceptional customer service, and remains vigilant for safety concerns across the campus and Alternative High School.

Qualifications

Criminal Justice or related field is required.
Two years of security, law enforcement, or related public safety experience is required; experience in educational settings and supervising student workers is preferred.
Knowledge of Clery Act, Title IX, and campus safety compliance.
Must be able to carry a firearm and use less-lethal devices.
Must obtain Emergency Medical Responder certification within 6 months.

Responsibilities

Conduct security screenings at the Alternative High School, including metal detector checks, to prevent unauthorized items.
Patrol campus areas, respond to safety concerns, and provide personal escort assistance.
Assist with vehicle jump-starts, lock-outs, lost and found processing, directions to campus locations, and other customer-service duties.
Oversee scheduling, training, and coordination of student security workers.
Provide educational security presentations to employees and students.
Investigate security incidents and document policy violations in Maxient; assist with incident reporting for Clery Act compliance.
Respond to emergencies (medical, severe weather, fire alarms) and coordinate with law enforcement when needed.
Monitor facility hazards and submit maintenance work orders.

Skills

Security operations

Customer service

Emergency response

Team supervision

Clery Act compliance

Firearm proficiency

Taser/OC spray

EMR certification within 6 months

Education

Criminal Justice or related field

Job description

Thank you for your interest in a career at Northcentral Technical College (NTC).

NTC offers outstanding career opportunities on a modern campus with state-of-the-art technology that allows for a collaborative learning and work environment.Employees are offered an amazing Total Rewards package with competitive salaries, excellent benefits, and generous paid time off – including two paid closures for the winter holiday (Christmas – New Year) and summer (week of July 4th), for most full-time positions. NTC is “The College that Cares” and makes a difference in the lives of our employees and students. If you have the desire to help students while positively impacting the community, we’d love for you to join our team! See why our current employees did!

Starting Hourly Rate Based on Qualifications:

$22.15

JOB SUMMARY, DESCRIPTION & QUALIFICATIONS:

Job Summary

The Security Supervisor ensures the safety and security of students, employees, and visitors at the College and Alternative High School. This role supports the security team in daily security operations, coordinates student security workers, and provides outstanding customer service through a supportive, people-centered approach while remaining alert to potential safety concerns. This role contributes to daily security operations and works closely with Security Students to ensure that they have the tools they need to successfully complete their daily duties.

Essential Functions and Responsibilities

Security Operations, Alternative High & Customer Service

Conduct security screenings at the Alternative High School, including metal detector checks, to prevent unauthorized items.

Patrol campus areas, respond to safety concerns, and provide personal escort assistance.

Assist with vehicle jump‑starts, vehicle lock‑outs, lost and found processing, provide directions to campus locations, and other customer service‑related duties as they arise.

Maintain strong campus relations through community policing efforts.

Oversee scheduling, training, and coordination of student security workers to ensure adequate coverage and provide the tools and guidance needed to complete their daily duties.

Provide educational security presentations to employees and students as assigned.

Incident Reporting & Emergency Response

Conduct investigations, document security incidents, policy violations, and safety concerns.

Ensure all security incidents and policy violations, and safety concerns are properly documented in Maxient.

Collaborate with Human Resources and Student Services on incident reporting and record maintenance in support of Clery Act and Title IX compliance.

Respond to campus emergencies, including medical situations, severe weather, and fire alarms.

Support law enforcement coordination and activate emergency protocols when necessary.

Facility & Preventative Maintenance

Monitor and report facility hazards, security camera malfunctions, and access control issues.

Submit work orders for maintenance needs and assist with minor winter maintenance tasks.

Ensure proper placement of emergency signage and assist with event security.

Building & Fire Safety

Conduct routine facility checks, ensuring secure access points and clear evacuation routes.

Oversee fire extinguisher inspections and ensure compliance with safety regulations.

Oversee quarterly first responder bag inspections.

Minimum Qualifications Required

In limited circumstances, NTC may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Education:

Criminal Justice or other related field.

Experience:

Two years of experience in security, law enforcement, or a related public safety role. Experience in an educational setting and coordinating, training, or supervising student workers or other employees is preferred.

Knowledge, Skills and Abilities

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities, including language skills, reasoning and mathematical abilities are essential.

Language Skills:

Ability to read, write and comprehend instructions, reports and emails; speak and may present information to groups.

Math Skills:

Ability to add and subtract numbers using basic units of measurement.

Reasoning Ability:

Ability to critically think and solve problems involving a variety of concrete variables with limited standardization; interpret written, oral and diagrammed instructions.

Technical Skills:

Ability to manage and track document changes; create, modify and format templates and files; ability to use multiple computer screens and multitask in several computer applications.

Customer Service Skills:

Ability to actively listen, discern key information, and respond professionally; ask follow up or clarifying questions to diffuse escalated situations and offer appropriate problem resolution when necessary.

Other Requirements

Required to carry a firearm as part of assigned duties and meet insurance standards for carrying a firearm on campus. Required proficiency in less‑lethal devices including Tasers and OC spray.