dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
What We Offer
Comprehensive Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & VisionComplimentary Daily Meals: Enjoy FREE breakfast, lunch, and dinner during your shift
Our Mission:
- To be the word's most admired air and travel provider
Our Core Values:
- We Are Safe
- We Are Future Thinkers
- We Play To Win
- We Respect Everyone and Work As A Team
The Equipment & Sanitation Supervisor is responsible for leading the daily operations of the Equipment and Sanitation departments within a high-volume aviation catering environment. This role ensures all flight equipment, production equipment, sanitation processes, chemical programs, and facility cleanliness meet dnata Catering standards, airline customer expectations, and all applicable FDA, USDA, HACCP, GMP, and regulatory requirements. Reporting to the Equipment & Sanitation Manager (or Operations Manager), the Equipment & Sanitation Supervisor provides day-to-day leadership to Equipment and Sanitation Team Members, ensuring operational readiness, inventory control, preventive sanitation schedules, and continuous compliance with food safety and workplace safety standards. This role partners closely with Operations, Food Safety & Quality Assurance, Culinary, Warehousing, Transportation, and Human Resources to support a safe, efficient, and customer-focused operation.
Equipment & Sanitation Operations
- Supervise the daily activities of the Equipment and Sanitation departments to ensure operational readiness and on-time service delivery.
- Ensure all airline equipment is cleaned, sanitized, inspected, assembled, and delivered according to customer specifications and production schedules.
- Develop and execute sanitation schedules that meet all Sanitation SOP frequencies and operational requirements.
- Monitor equipment availability and coordinate cleaning priorities based on production demands.
- Ensure production equipment, work areas, and common spaces are maintained in a clean, organized, and audit-ready condition.
- Coordinate waste removal, grease collection, recycling programs, and exterior facility cleanliness.
Food Safety & Regulatory Compliance
- Ensure compliance with HACCP, GMP, SSOP, FDA, USDA, TSA, OSHA, and company food safety standards.
- Conduct daily sanitation, GMP, and safety inspections throughout the facility.
- Monitor chemical usage and ensure proper storage, labeling, and documentation.
- Verify sanitation documentation is completed accurately and maintained according to company requirements.
- Immediately report food safety or quality concerns to the Equipment & Sanitation Manager, Food Safety & Quality Assurance Manager, and Operations leadership.
- Support internal, customer, regulatory, and third-party audits while implementing corrective actions as needed.
Team Leadership & Employee Development
- Lead, coach, train, and develop Equipment and Sanitation Team Members.
- Conduct daily shift briefings and communicate operational priorities, safety expectations, and production goals.
- Ensure employees are properly trained on sanitation procedures, chemical handling, food safety practices, and workplace safety.
- Monitor attendance, productivity, and employee performance while promoting accountability and teamwork.
- Assist management with employee coaching, corrective actions, and performance evaluations.
Inventory & Asset Management
- Supervise inventory levels of chemicals, sanitation supplies, airline equipment, and operational materials.
- Maintain accurate inventory records and assist with cycle counts and audits.
- Coordinate equipment repairs, preventive maintenance, and replacement needs with Maintenance and Operations.
- Monitor inventory usage to minimize waste while ensuring operational readiness.
Safety & Operational Excellence
- Promote a culture of safety and reinforce safe work practices throughout the department.
- Investigate workplace accidents and complete required documentation in accordance with company procedures.
- Ensure all employees utilize required Personal Protective Equipment (PPE).
- Produce daily operational reports, sanitation records, and shift documentation.
- Partner with Operations to improve productivity, workflow, equipment utilization, and sanitation effectiveness.
- Participate in Lean initiatives, continuous improvement projects, and operational excellence programs.
NONESSENTIAL FUNCTIONS
- Perform other duties as assigned by management.
EDUCATION & EXPERIENCE
- High School Diploma or GED required.
- Associate’s Degree in Operations, Logistics, Supply Chain, Food Science, Business, or a related field preferred.
- Minimum of 3 years of supervisory experience in sanitation, warehouse operations, manufacturing, airline catering, food production, or logistics.
- Experience leading teams in a regulated food manufacturing environment strongly preferred.
QUALIFICATIONS
- Strong working knowledge of HACCP, GMP, SSOP, FDA, USDA, and OSHA requirements.
- Experience supervising sanitation or equipment operations in a manufacturing or food production environment.
- Knowledge of chemical handling procedures and sanitation best practices.
- Strong leadership, coaching, and employee development skills.
- Excellent organizational and time management abilities.
- Strong communication and interpersonal skills.
- Proficiency with Microsoft Office (Excel, Word, Outlook).
- Ability to prioritize multiple operational demands in a fast-paced environment.
- Strong analytical and problem-solving abilities.
- Ability to work flexible schedules, including nights, weekends, holidays, and overtime as business needs require.
- Must meet all applicable state and local food handler certification requirements for the work location (Texas requires a Food Handler Certificate within 60 days of hire).
Intellectual / Social Demands
While performing the essential functions of this position, the employee is continuously required to multitask under strict time constraints. This role requires strong attention to detail, sound judgment, and the ability to prioritize competing operational demands while maintaining compliance with food safety and sanitation standards. The position requires consistent attendance, punctuality, professionalism, and the ability to lead teams effectively within a fast-paced production environment.
Physical Demands
While performing the duties of this position, the employee is regularly required to stand, walk, bend, reach with hands and arms, stoop, kneel, and crouch. The employee must regularly lift and/or move up to 30 pounds.
Safety & Security
Observes all safety and security procedures. Reports unsafe conditions immediately. Uses chemicals, equipment, and materials properly. Ensures compliance with all facility safety requirements.
Work Environment
The essential functions of this position are performed within a combination of production, warehousing, sanitation, and airline equipment areas. Employees may be exposed to moderate to loud noise levels, wet environments, cleaning chemicals, temperature fluctuations, and operational production equipment while supporting a high-volume aviation catering operation.
We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata. This position is not eligible for employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and throughout their employment without current or future sponsorship from dnata Catering USA.
Notice Regarding Background Checks (State Law Disclosures)
dnata Catering may obtain consumer reports and/or investigative consumer reports about applicants or employees for employment purposes, in accordance with the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) and applicable state laws.
- California: Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.), dnata Catering may obtain an investigative consumer report that may include information regarding your character, general reputation, personal characteristics, or mode of living. You have the right to request a copy of any report obtained.
- New York: In accordance with Article 23-A of the New York Correction Law and the New York Human Rights Law, background checks will be conducted only as permitted by law, and any employment decision based on criminal history will follow required legal standards and notice requirements.
- Massachusetts: Pursuant to the Massachusetts Consumer Reporting Act (M.G.L. c. 93, § 52 et seq.) and the Massachusetts CORI statute (M.G.L. c. 6, § 172), dnata Catering may obtain a consumer report or criminal offender record information for employment purposes, consistent with state law. Applicants may request a copy of any report obtained.
- New Jersey: In accordance with the New Jersey Opportunity to Compete Act (N.J.S.A. 34:6B-11 et seq.) and applicable consumer reporting laws, background checks will be conducted only as permitted by law, and applicants will receive required notices and rights regarding any consumer report obtained.
- Texas: Background checks may be conducted in accordance with applicable Texas law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.
- Tennessee: Background checks may be conducted in accordance with applicable Tennessee law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.