Supervisor Revenue Cycle Cadence and Referrals

AdventHealth; Florida; On-site; USD 85,000 - 157,000; Full time

Benefits offered by this job

Benefits from Day One

PTO Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Florida seeks an IT Applications Manager to oversee the design, build, implementation, support, and testing of multiple in-house and third-party applications. You will coordinate with physicians and end users to analyze workflows, perform gap analyses, and develop future workflows during the implementation of new solutions or functionality.

You will also provide guidance and act as a resource for analysts, project managers, and consultants, setting and measuring performance

Qualifications

• Microsoft Office suite experience; PowerPoint and Visio proficiency required.
• Experience leading teams and providing feedback.
• Experience communicating complex technical concepts to non-technical audiences.
• Creative problem-solving approach with strong analytical skills.
• Strong written and verbal communication skills.
• Ability to work with minimal guidance.
• Rapid learner with ability to pick up new concepts quickly.
• Ability to manage multiple tasks and projects within deadlines.
• Advanced knowledge of HL7 concepts within an integrated healthcare apps environment.
• Self-starter who can work with little supervision.
• EMR application/implementation experience.
• Knowledge of clinical/revenue cycle/business/technical workflows.

Responsibilities

• Oversee design, build, implementation, support, and testing of multiple apps.
• Coordinate with physicians and end users to analyze workflows and gaps.
• Develop future workflows during new solution implementations.
• Provide guidance and coaching to analysts, PMs, and consultants.
• Lead cross-functional projects using PM tools and methodologies.
• Communicate project status, issues, and milestones to management.
• Participate in and lead meetings; report progress and barriers.

Skills

Office Suite

Team leadership

Technical communication

Problem solving

Written communication

Independent work

Fast learner

Multitasking

HL7 knowledge

Self-motivation

EMR experience

Healthcare workflow

Industry experience

Education

Associate degree in business/IS/healthcare

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

902 INSPIRATION AVE

City:

ALTAMONTE SPRINGS

State:

Florida

Postal Code:

32714

Job Description:

Responsible for overseeing the design, build, implementation, support, and testing of multiple in-house and third-party applications. This role ensures the delivery of information technology services by providing direct application team oversight and management. Additionally, this position coordinates with physicians and end users to analyze and document workflows, perform gap analyses, identify necessary process changes, and develop future workflows during the implementation of new solutions or functionality. In addition, this role provides guidance and acts as a resource for other analysts, project managers, and consultants, setting and measuring performance objectives and providing regular feedback and coaching.

• Understands facility department processes, assesses workflows, identifies gaps, and defines changes for new solutions.
• Designs, builds, and configures modules and supporting applications, maintaining system documentation and process steps.
• Creates test scripts for end-to-end workflow testing, performs unit, system, and integration testing, and documents outcomes.
• Stays updated on industry trends and system updates to ensure current knowledge.
• Ensures software modifications and upgrades meet system specifications and organizational standards.
• Follows standards for software configuration control, quality assurance, and version releases, documenting system upgrades and new system releases.
• Leads cross-functional projects using project management skills, tools, and methodologies.
• Communicates project status, issues, end-user concerns, budget, and milestones effectively.
• Participates in and leads meetings, reporting status updates, accomplishments, tasks, and barriers to management.
• Other duties as assigned.
• Demonstrates advanced knowledge of Epic, third-party solutions and Microsoft products.
• Develops collaborative relationships with stakeholders to capture requirements and ensure alignment.
• Troubleshoots issues, initiates escalation procedures, and recommends resolutions.

Knowledge, Skills, and Abilities:

• Microsoft Office suite experience; proficient in PowerPoint and Visio presentations [Required]
• Experience leading teams and providing feedback [Required]
• Experience communicating complex technical concepts to a non-technical audience [Required]
• Demonstrated creative problem-solving approach and strong analytical skills [Required]
• Must have strong written and verbal communication skills [Required]
• Work with minimal guidance [Required]
• Rapid learner [Required]
• Advanced ability to manage multiple tasks and projects within deadline constraints [Required]
• Advanced knowledge of HL7 concepts and operating within an integrated healthcare applications environment [Required]
• Ability to work with no supervision [Required]
• 5+ years of clinical, revenue cycle, business or technical background [Preferred]
• EMR application/implementation experience [Preferred]
• Knowledge of clinical/revenue cycle/business/technical workflow [Preferred]

Education:

• Associate college degree (a.s, b.a., b.s. or commensurate experience) in a field of study such as business, is, or a healthcare related [Required]

Field of Study:

• College Degree (A.S, B.A., B.S. or commensurate experience) in a field of study such as business, IS, or a healthcare related
• Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations

Work Experience:

• 5+ experience documenting workflow design and identifying areas for improvement [Required]

Additional Information:

• Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations [Required]

Licenses and Certifications:

• EPIC Certification [Required]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$84,531.20 - $157,248.00

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.