Supervisor, Revenue Cycle

US Oncology Network-wide Career Opportunities; Richardson (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

The US Oncology Network is looking for a Revenue Cycle Supervisor to join Texas Oncology in Richardson, Texas. This full-time position will oversee daily revenue cycle operations to ensure optimal payment collections and maintain compliance with the US Oncology Compliance Program.

Ideal candidates will have at least four years of medical revenue cycle experience, strong billing knowledge, and proficiency in Microsoft Office. The role includes managing staff and ensuring quality work while developing training and financial analysis.

Qualifications

• Minimum four years of medical revenue cycle experience with a track record of achieving metrics.
• Two years experience in managing and delegating work priorities.
• Strong knowledge of medical terminology and managed care products.

Responsibilities

• Oversee daily revenue cycle operations and maximize collection of medical services payments.
• Develop and maintain training materials for staff.
• Ensure quality compliance through audits and performance management.

Skills

Medical insurance billing knowledge

Microsoft Office proficiency

CPT, ICD-9, HCPCS coding knowledge

Revenue cycle management

Education

Associate's degree in Finance or Business

Job description

Overview

The US Oncology Network is looking for a Revenue Cycle Supervisor to join our team at Texas Oncology. This full‑time position will support the Revenue Cycle Surgery Department at our 3001 E. President George Bush Highway Suite 100 location in Richardson, Texas. The typical work week is Monday through Friday, 8:00 a.m. – 5:00 p.m.

What does the position do?

Supervises day to day revenue cycle operations in order to maximize collection of medical services payments and reimbursements from patients, insurance carriers, financial aid, and guarantors. Supports US Oncology Compliance Program, including Code of Ethics and Business Standards, and US Oncology’s Shared Values.

Responsibilities

• Supervises daily business functions of patient visits from entry to accurate adjudication of patient accounts. Scope includes appointment scheduling, insurance eligibility, charge processing, claim submission, payment processing, collections, accounts receivable management, denial management, reporting, auditing, coding, credentialing, customer service, training, analytics, and all other revenue cycle management activities. Resolves escalated issues.
• Ensures quality work, meets deadlines, and adheres to SOPs; audits staff work for compliance.
• Monthly prepares revenue cycle financial analysis, including aged accounts, monitors metrics, and refines processes.
• Champions new initiatives and acts as catalyst for change.
• Develops, implements, and maintains training materials; conducts training on SOPs, systems, metrics, regulations.
• Coordinates front‑office duties: scheduling, check‑in, co‑pay/co‑insurance collection.
• Attracts high‑caliber people, assesses strengths, provides coaching, oversees hiring, performance, salary, discipline. Enforces policies.
• Other duties as requested or assigned.

Qualifications

• Associate’s degree in Finance, Business, or equivalent OR four years revenue cycle experience.
• At least four years of medical revenue cycle work experience with a track record of achieving metrics.
• Two years experience managing and delegating work priorities of others (strongly desired).
• Strong knowledge of medical insurance billing, collections, CPT, ICD‑9, HCPCS coding, medical terminology, and managed care products (HMO, PPO, etc).
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).

Physical Demands

Requirement to be present at the employee site during business hours; sit or stand, carry items up to 40 lb. Requires full range of motion, manual dexterity, vision, hearing.

Work Environment

Includes exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations. Requires in‑person interaction; minimal travel by automobile.