Revenue Cycle Supervisor

Texas Oncology; Richardson (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

LTIP eligibility

Job summary

Texas Oncology is seeking a Revenue Cycle Supervisor to lead the Richardson, TX clinic’s revenue cycle operations. This role focuses on maximizing collections from patients, insurers, and financial assistance programs while ensuring compliance with standards.

The ideal candidate will have a strong background in medical billing, CPT/ICD9/HCPCS coding, and a proven track record in supervising revenue cycle teams. Excellent Microsoft Office skills and leadership ability are required.

Qualifications

• Associates degree in Finance, Business or equivalent.
• At least four years medical revenue cycle work experience.
• Two years experience managing, delegating, and following up on work priorities.
• Strong knowledge of medical insurance billing and collections with CPT, ICD9, and HCPC coding, plus managed care understanding.
• Proficiency in Microsoft Office suite.

Responsibilities

• Supervises daily revenue cycle operations from patient visit entry to adjudication of accounts.
• Ensures adherence to SOPs and compliance; regularly audits staff work.
• Prepares monthly revenue cycle analytics and aged accounts; improves processes for efficiency.
• Drives implementation of new initiatives and change management.
• Develops and maintains revenue cycle training materials and conducts SOP/system training.

Skills

Revenue cycle knowledge

Billing & collections

Microsoft Office

Coding knowledge (CPT ICD9 HCPCS)

Education

Associates degree in Finance, Business or equivalent

Tools

Microsoft Excel

Microsoft Outlook

PowerPoint

Word

Job description

Overview

The US Oncology Network is looking for a Revenue Cycle Supervisor to join our team at Texas Oncology. This full-time position will support our Richardson, TX clinic. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

Join a Team That Invests in Your Future

At Texas Oncology, we recognize the long-term impact of our people and are committed to rewarding performance and potential. That’s why select roles may be eligible to participate in our Long-Term Incentive Plan (LTIP): an incentive program designed to attract, retain, and reward top talent.

What is the Long-Term Incentive Plan (LTIP)?

Long-Term Incentive Plan (LTIP): is an incentive program that typically vests over a three-year period and is tied to both individual performance and the operational success of Texas Oncology. Awards are discretionary and based on your position, performance, and potential for future career growth at Texas Oncology. Awards are reviewed and approved during the annual compensation review. LTIP awards are subject to your continued employment through the award payment date, and are governed by the written terms and conditions of the LTIP document.

What does the position do?

Supervises the day to day revenue cycle operations in order to maximize the collection of medical services payments and reimbursements from patients, insurance carriers, financial aide, and guarantors. Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards, and US Oncology's Shared Values.

The essential duties and responsibilities:

• Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients' accounts. Scope of responsibilities includes appointment scheduling, insurance eligibility processes; charge processing; claim submission and processing; payment processing; collections and accounts receivable management; denial management; reporting of results and analysis; concurrent and retrospective auditing; proper coding; credentialing; customer services relative to revenue cycle; training and development relative to revenue cycle; analytics, and all other revenue cycle management activities. Resolves escalated and unique revenue cycle issues.
• Responsible for quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); regularly audits staffs work to ensure compliance.
• Monthly, prepares revenue cycle financial analysis, including aged accounts. Monitors and assesses business metrics in order to refine processes and improve efficiencies. Guides individuals and teams toward priorities; clarifies roles and responsibilities of others; coordinates resources to meet objectives. Cascades goals down to staffs annual objectives.
• Champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively. Steps forward to address difficult issues; puts self on the line to deal with important problems; takes ownership and accountability.
• Develops, implements, and maintains the Practice's revenue cycle training materials. Conducts training of SOPs, systems, metrics, government regulations, and etc.
• Responsible for the overall coordination of front office duties to include scheduling, check-in, and co-pay/co-insurance collection.
• Attracts high caliber people, accurately assesses strengths and development needs of employees; provides timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development. Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforces adherence to the Practice's and US Oncology policies.
• Other duties as requested or assigned.

Qualifications

The ideal candidate for the position will have the following background and experience:

• Associates degree in Finance, Business or equivalent OR four years revenue cycle experience required.
• At least four (4) years of medical revenue cycle work experience required with a consistent track record of achieving metrics.
• Two years experience managing, delegating, and following up on work priorities of others is strongly desired.
• Individual must have strong knowledge of medical insurance billing and collections with CPT, ICD9, and HCPC coding and medical terminology, as well as an overall understanding of managed care products (HMO, PPO, etc).
• Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.