Supervisor, Remote Operations Center

Davita Inc.; Charlotte (NC); Remote; USD 70,000 - 95,000; Full time

Job summary

Join a leading renewable energy company as a Remote Operations Center Supervisor in Charlotte, NC. This role is critical in managing daily operations and ensuring compliance while overseeing real-time generation offers. Ideal candidates will combine leadership skills with experience in power systems, assisting in the growth of a dedicated energy team.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with matching

Flexible spending account

Life insurance

Paid time off

Parental leave

Attractive Bonus Potential

Qualifications

• Associates Degree with 3 years of relevant experience, or High School/GED with 5 years.
• 1-5 years as Remote Operations Center Dispatcher or equivalent is desired.
• Leadership skills and knowledge in renewable energy are preferred.

Responsibilities

• Lead daily operations in the Remote Operations Center and manage generation offers.
• Maintain logs of system events, prepare daily reports, and ensure NERC compliance.
• Assist in training and develop new real-time operators.

Skills

Attention to detail

Communication

Knowledge of power systems

Problem-solving

Education

Associates Degree

High School/GED

Tools

Microsoft Excel

nMarket

ADAPT2

Genscape

Job description

Job Description:

Overview

Deriva Energy is a leading Independent Power Producer in the US renewables market, with over 6 GW of operating or under construction wind, solar and storage projects across the country. Deriva's ultimate parent is Brookfield Renewable and is poised for dynamic growth across its wind, solar, and storage portfolios. Join a dynamic team committed to excellence and innovation who envision a future of energy independence using resilient, carbon-free generation. We offer competitive compensation, comprehensive benefits, and the opportunity to make a significant impact in the rapidly evolving renewable energy industry. Deriva empowers customers with innovative clean energy solutions that strengthen communities and serve future generations

Summary

Provide leadership role in the Remote Operations Center. Responsible for the daily and real-time entry of day-ahead and real-time generating unit offers to ERCOT, PJM, SPP and CAISO as well as future market participates (MISO). The Remote Operations Center Supervisor coordinates generation outages and real-time commitments into appropriate database/reporting tool. Reports To Manager, Remote Operations Center.

Job duties include: maintaining daily logs of system events, providing immediate verbal notifications of unusual activities to the appropriate personnel, and preparing daily reports. Serves as the liaison to the NERC Compliance Team to ensure all applicable NERC GOP Requirements are met and all events are communicated effectively. Continuous updates and tracking of abnormal events such as generation outages, loss of communication, merchant/ancillary service offers and safety & environmental incidents. Assist as training, development and certification liaison for new real time operators. Administer interchange contractual obligations, evaluate the pricing of off-system sales and purchases, and may be responsible for granting major circuit and generation capacity outages. Perform a variety of administrative duties, as well as being responsible for EH&S and other relevant compliance requirements. Must maintain effective communication with wind and solar entities, maintain training requirement/records for Market participation (e.g. NERC, FERC, ERCOT, PJM, SPP and CAISO).

This is a physical position in Charlotte, NC.

Responsibilities

• Strong attention to detail with the ability to make quick and accurate decisions and work under pressure. Verify and submit meter data to an ISO (e.g. ERCOT, SPP, PJM and CAISO) the morning after the day of flow. Meter data comparison to the Day-Ahead (DA) schedule and the Real-Time (RT) award is determined.

• Excellent verbal communication skills (listening and communicating clearly and accurately) with the ability to build rapport with market entities as well as internal customers.

• Trained working knowledge of reporting obligations for QSE (Qualified Scheduling Entity) in the ERCOT market. Scheduling and settlement transactions as it pertains assets in their applicable markets (ERCOT, SPP, PJM, CAISO etc.)

• Maintain detailed knowledge of generating unit operating characteristics at all times, including availability, de-rates, incremental costs, ancillary services etc. to effectively utilize units to fullest potential

• Knowledge of plant operations, power system operations, power trading and risk management control

• Proficiency and knowledge of power marketing tools; nMarket, ADAPT2, Genscape

• Engage teammates in process of real-time operations and assure reporting proficiency

• Assist teammates in the growth and development of skills and abilities which will enhance both their present job skills and their future value to The Company as a whole

• Adopt a leadership role in developing needed tools and best practices for renewable operators

• Conduct periodic review of tools and training adequacy

• Update and modify procedures, processes and job aides as appropriate

• Be familiar with all protocols relating to maintenance, scheduling, Emergency Action Plans, Business Continuity Plans and notifications

• Assist outage scheduling team in providing a workable outage schedule which guarantees all issues are handled by procedures outlined in the Settlement Agreement or Agreement in Principal

• Ensure all NERC related events are addressed in the timeframe allowed and report out to NERC Compliance Team

Basic Qualifications

• Associates Degree with at least 3 years of relevant experience

• High School/GED with 5 years of relevant experience

Desired Qualifications

• Excellent verbal communication skills (listening and communicating clearly and accurately with the ability to build rapport across the organization as well as external markets, balancing authorities, and transmission operators.

• 1-5 years of experience as Remote Operations Center Dispatcher or equivalent work experience

• Minimum level of power plant knowledge

• Proficiency in Microsoft Excel

• Continued training in the ERGOT and PJM Market via Learning Management System (LMS) as well as instructor led training

• Demonstrated commitment to personal development and improvement

• Training or experience specifically in renewable energy

• Leadership skills that align with the Renewable Energy Business needs of the future

• Interpersonal & Communication skills to address team coordination issues and streamline shift information and improve report accuracy

• Knowledge of telemetry data communications. database applications. application programming techniques, and control systems.

• Advanced computer skills - Excel, Word, PowerPoint, Pl Application Suite, Market and off-taker scheduling software

Working Conditions

• 24/7 operations in office/control room environment

Specific Requirements

• Must obtain PJM Generator Operator Certification and maintain ongoing CEH and simulator training while in the role

• Must have approved DOA on file with Risk Management

Benefits

• Health Insurance

• Dental Insurance

• Vision Insurance

• 401(k) with matching

• Employee assistance program

• Flexible spending account

• Life insurance

• Paid time off

• Parental leave

• Attractive Bonus Potential

Additional Information:

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Deriva welcomes veterans of the United States Armed Forces to apply for this position. Deriva includes veterans of all branches and a diverse set of occupational specialties. We value the independent thinking, problem solving, leadership, and teamwork that our veterans have developed through their service. We welcome applications from any service and any military occupational specialty.

Deriva Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.