Supervisor, R&D Sample Management

Natera; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Natera is seeking a Supervisor for R&D Sample Management to direct biobanking, cold chain logistics, and daily sample management supporting clinical diagnostics and trials. You will partner with cross-functional teams to execute sample processing with rigorous precision.

In this role, you’ll lead staffing, manage LIMS records, train new hires, and ensure adherence to federal regulations and SOPs, while safeguarding PHI and data integrity across clinical studies.

Qualifications

• Bachelor’s degree, or equivalent, in a scientific discipline.
• At least 4 years of hands-on laboratory experience in an industry setting.
• Experience working in clinical study or trial sample management is a plus.

Responsibilities

• Direct daily staffing, scheduling, and operational setup for the Sample Management team.
• Lead clinical study and trial sample management using data to resolve inquiries and drive outcomes.
• Coordinate incoming and outgoing shipments with CROs, partners, and collaborators.
• Manage receipt, registration, storage, and inventory of samples for R&D and clinical trials.
• Maintain precise sample records in LIMS and reconcile inventory with data.
• Train the Sample Management team and monitor progress of new hires.
• Ensure compliant, ethical management of samples under applicable regulations.
• Monitor adherence to SOPs and lab safety procedures.
• Handle PHI in paper and electronic formats.
• Complete required HIPAA/PHI privacy, compliance, and security training within 30 days.

Skills

Team leadership

Analytical thinking

Cross-functional collaboration

Microsoft Excel

SQL

PHI handling

Education

Bachelor’s degree in a scientific discipline

4 years laboratory experience

Tools

LIMS

Database query tools

Job description

Join Natera’s R&D operations as the Supervisor for R&D Sample Management. You will direct biobanking, cold chain logistics, and the daily sample management operations supporting clinical diagnostics and clinical trials. Every sample represents a real person, and you will partner directly with cross‑functional teams to execute sample processing and logistics with rigorous precision.

PRIMARY RESPONSIBILITIES:

• Direct the daily staffing, scheduling, and operational setup for the Sample Management team
• Take ownership as the primary operational lead for clinical study and trial sample management, using data to resolve logistical inquiries and drive outcomes
• Coordinate incoming and outgoing compound shipments with Contract Research Organizations (CROs), partners, and collaborators
• Manage the receipt, registration, storage, and inventory of samples for R&D and clinical trials, fulfilling interdepartmental requests
• Maintain precise sample records in the Laboratory Information Management System (LIMS) and reconcile inventory periodically using data
• Take ownership of training for the Sample Management team, rigorously monitoring the progress of new hires to ensure execution readiness
• Ensure accurate, ethical, and appropriate management of samples in strict compliance with all applicable federal regulations
• Monitor team members to ensure precise adherence to Standard Operating Procedures (SOPs) and lab safety procedures
• Handle protected health information (PHI) in paper and electronic formats as required to perform duties
• Complete required HIPAA/PHI privacy, compliance, and security training within the first 30 days of hire

QUALIFICATIONS:

• Bachelor’s degree, or equivalent, in a scientific discipline
• At least 4 years of hands‑on laboratory experience in an industry setting
• Experience working in clinical study or trial sample management is a plus

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrated knowledge of GxP and ICH requirements and best practices
• Think team by partnering directly with cross‑functional clinical study teams to drive sample management execution without needing translation layers
• Basic knowledge of LIMS and database query tools, with Microsoft Excel and SQL experience preferred
• Ability to think analytically, testing assumptions with data to troubleshoot and solve complex logistical problems
• Demonstrated interpersonal skills to build effective working relationships within the functional area
• Manage competing priorities while operating with pace and precision in an evolving scientific environment

OUR OPPORTUNITY

Natera™ is a global leader in cell‑free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world‑class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits – Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401(k) benefits, commuter benefits and much more. We also offer a generous employee referral program!

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.