Supervisor, Quality Systems

Dover Business Services Europe; Smithfield (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Dover Business Services Europe seeks a Quality Supervisor for its manufacturing operations in Smithfield, NC. The role involves supervising quality assurance technicians, maintaining ISO 9001:2015 standards, and leading a culture of continuous improvement. Ideal candidates will have over 10 years of quality assurance experience and demonstrate strong problem-solving and leadership skills, ensuring quality in production processes.

Qualifications

• 10+ years of quality inspection experience.
• Proficient with measuring tools and blueprints.
• Fluent in English with excellent communication skills.

Responsibilities

• Supervise quality assurance technicians and maintain ISO standards.
• Conduct audits to address quality issues and implement corrections.
• Collaborate with cross-functional teams on quality concerns.

Skills

Organizational Skills

Problem Solving

Communication Skills

Leadership

Job description

Location:

Smithfield, NC, US, 27577

Job Requisition ID: 59768

Department: Manuf. & Operations (DEPT_MFGOP)

At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects – both locally and globally – will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock-management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States.

Quality Supervisor, Manufacturing – (Relocation Assistance Available)

Requirements

• Excellent organizational skills
• Strong problem-solving skills, - (Experience using lean six sigma problem solving methodologies is a plus).
• Proficient in using measuring tools consisting of calipers, height gages, radius gages, micrometers, scales, surface plates, compression/tension load testing, profilometer, hardness testing equipment (Rockwell, Brinell, Webster, durometer, etc.) depth gages, thread gauges, pin/plug gages, etc. to train and mentor staff.
• Ability to read blueprints and drawings. Good working knowledge of GD&T.
• Good computer skills, with proficiency in the use of Microsoft Word, Excel, and outlook.
• Must be able to speak and write English fluently
• Excellent communications skills with the ability to work professionally with shop personnel, customer service, and office personnel.
• 10+ years of quality inspection experience.
  
  

Key Responsibilities

• Supervise and lead a team of quality assurance technicians, providing guidance, training, and support to ensure the highest level of quality in all aspects of production.
• Implement and maintain the quality management system in accordance with ISO 9001:2015
• Develop, review, and update quality procedures and documentation.
• Conduct regular audits to identify and address quality issues, ensuring corrective actions are issued and completed in a timely manner.
• Collaborate with cross-functional team, including procurement, engineering, and manufacturing, to address quality concerns.
• Utilizes problem solving methodologies such as PDCA, SWOT, Fishbone, Pareto, 8D, A3, 5Why, etc. to define the problem, determine root cause and put in place solutions to correct and prevent the quality issues. Will also mentor the quality team members with use of these tools.
• Monitor and analyze quality data to identify trends and areas for improvement, providing recommendations and implementing necessary actions.
• Support customer audits and inquiries, addressing any quality-related concerns and providing necessary documentation and evidence.
  
  

Oversee And Develop The Following Quality Assurance Functions

• Overall Management and Development of the QMS
• Document Control and updating Quality Procedures as needed.
• Internal Control Plans
• CAPA Process
• FAI Inspections, Inspection Setups
• Manages Internal and External Audits, completes Process Audits
• Management of the FAI inspection process
• Management of the calibration process and gauge surveillance system
• Warranty claims dispositioning process
• Internal and External defect PPM
• Extrusion Inspection Process.
  
  

Work Arrangement : Onsite

Salary Range : -

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.

This position may be located in: Americas : United States : North Carolina : Smithfield

Job Function : Quality & Continous Improvement

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