Supervisor, Quality Control Production

Shiseido Company, Limited; Windsor (CO); On-site; USD 65,992 - 90,739; Full time

Benefits offered by this job

Life and Disability Insurance

Paid Volunteer Days

Paid Company Holidays

401K with 6% Company Match

Internal & International Mobility

Product Discounts & Annual Gratis

Employee Led Affinity Groups

Tuition Reimbursement

Job summary

Shiseido Company, Limited is seeking a Supervisor for Quality Control Production in Windsor, Colorado. This role involves leading a team of QC Inspectors, overseeing inspections of makeup products to ensure compliance with quality standards. Candidates should possess a degree in a related field and at least 5 years of experience in a Quality Control setting, ideally within the cosmetics or pharmaceuticals industry. The position offers a competitive salary, benefits, and opportunities for professional development.

Qualifications

• Minimum of 5 years’ experience in a Quality Control environment, preferably in cosmetics.
• Strong working knowledge of cGMP requirements and inspection methods.
• Proficient in basic math calculations and capable of identifying cosmetic defects.

Responsibilities

• Lead and supervise a team of QC Inspectors.
• Support departmental goals and ensure compliance with quality standards.
• Train and develop QC Inspectors on inspection methodologies.

Skills

Leadership

Quality Control Knowledge

Communication Skills

Data Analysis

Team Development

Education

Associate or bachelor’s degree in a related field

Technical certificate or equivalent experience

Tools

MS Office (Excel, Word, PowerPoint)

Standard measuring and inspection equipment

Job description

Supervisor, Quality Control Production

Date: May 14, 2026

Location: East Windsor

JOB SUMMARY

This position is part of the SAI Quality Department. Under the direction of the Quality Manager, the Quality Control Supervisor leads and supervises a team of QC Inspectors performing inspection and disposition activities for makeup products, components, WIPs, and finished goods in accordance with cGMP requirements, company policies, and established specifications.

WHAT YOU WILL DO

• Support departmental and organizational goals and objectives.
• Supervise, assign, and prioritize daily work activities for QC Inspectors to support production schedules while maintaining quality and compliance.
• Ensure sampling, inspection, and disposition of Incoming Components, Finished Goods, and WIPs are performed in accordance with Product Specifications, Standards, and approved sampling plans (ANSI/ASQ Z1.4, ISO 2859, or company SOPs).
• Oversee organoleptic evaluations of cosmetic products (color, odor, texture, appearance) and ensure proper comparison against approved Reference Standards.
• Review, approve, and track Production Nonconforming Product Reports (NCRs), ensuring timely investigation, appropriate disposition, and documented root cause.
• Review and approve Corrective Actions and Preventive Actions (CAPA), ensuring actions are effective, implemented as committed, and sustained.
• Monitor and analyze quality trends, inspection data, defect rates, and recurring issues; escalations and recommend improvements.
• Track, analyze, and report QC Inspector productivity, performance, and adherence to inspection targets and KPIs.
• Train, coach, and develop QC Inspectors on inspection methodologies, defect identification, sampling techniques, documentation practices, and proper use of inspection and test equipment.
• Ensure inspection documentation, data entry, and records are accurate, complete, and compliant with internal and regulatory requirements.
• Maintain, update, and control Reference Standards, Defect Range Boards, and inspection aids.
• Ensure daily verification and compliance of laboratory and inspection equipment.
• Collaborate with Production, Packaging Engineering, and other cross‑functional teams to resolve quality issues and support continuous improvement.
• Support Quality Manager in audits, investigations, and responses to internal, customer, or regulatory inquiries.
• Maintain QC areas in accordance with 6S standards and safety requirements.

WHO YOU ARE

• Associate or bachelor’s degree in a related field, technical certificate, or equivalent combination of education and experience.
• Minimum of 5 years’ experience in a Quality Control environment, preferably in cosmetics, personal care, pharma or food packaging industry, with exposure to FDA and cGMP regulations.
• Strong working knowledge of cGMP requirements and variable inspections, ANSI/ASQ Z1.4 or ISO 2859 sampling methods.
• Strong leadership, coaching, and team development skills.
• Excellent verbal and written communication skills.
• Proficient in basic math calculations and use of standard measuring and inspection equipment.
• Ability to distinguish color and identify cosmetic defects.
• Working knowledge of MS Office (Excel, Word, PowerPoint), including data analysis and reporting.
• Capable of managing multiple priorities in a fast‑paced production environment.
• Able to stand, walk, and lift up to 40 pounds as required.
• Strong interpersonal skills with ability to collaborate across departments and address quality issues effectively.

BENEFITS AND PERKS

• Life and Disability Insurance
• Paid Volunteer Days
• Paid Company Holidays
• 401K with 6% Company Match
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information, or any other classification protected by Federal, State or Local law.

Salary (Min‑Max): 65,992-90,739

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