Supervisor Quality Assurance

Thornton Tomasetti; Westford (MA); On-site; USD 61,000 - 123,000; Full time

Job summary

Abbott is seeking a Quality Assurance Supervisor I in Westford, MA to lead a team responsible for receiving, in-process, and final inspection activities on-site. The role emphasizes maintaining quality standards, regulatory compliance, and collaboration across departments to support product quality and process improvements.

The ideal candidate has 5+ years in quality supervisory roles within medical devices or pharma, with experience in QA systems auditing and cross-functional teamwork.

Qualifications

• Requires 5+ years of quality supervision in medical devices or pharmaceutical industries and quality systems auditing experience.
• Strong communication skills across levels and departments; ability to work in a matrixed environment.
• Experience with QA systems and regulatory inspections is preferred.

Responsibilities

• Provide day-to-day leadership, coaching, and development for quality inspectors and technicians.
• Assign work, monitor performance, and support employee development.
• Ensure staffing and inspection coverage meet production requirements.
• Maintain staff and equipment to ensure technical capabilities.
• Monitor inspection procedures for effectiveness and regulatory compliance.
• Communicate effectively with other departments and drive continuous improvement.

Skills

Quality supervision

Regulatory compliance

Auditing

Leadership

Education

Associate's degree in Engineering

Bachelor's degree

Tools

SAP

Job description

Job Title: Quality Assurance Supervisor I

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career of which you dream.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Opportunity

We are seeking a Quality Assurance Supervisor I for our Vascular division in Westford, MA.

The Quality Assurance Supervisor I provides leadership to inspectors and technicians that support receiving, in-process and final inspection, tool inspection/qualifications and first article inspections. Oversees operational implementation of quality assurance strategies and regulations. Completes the assessment of potential risks, ensures compliance and gives recommendations to management. Supervises team to ensure quality control aspects of the process are met (laboratories studies, clinical research, testing, operations, raw materials, production, finished product or services). Facilitates audits and regulatory inspections. Liaises with external vendors, contractors or suppliers to ensure that their products or services meet the organization's quality standards. This is a first-line supervisory position responsible for leading a team of approximately 10 inspectors and technicians in support of receiving, in-process, and final inspection activities. This role is fully onsite.

Core Job Responsibilities

• Provides day-to-day leadership, coaching, and development for a team of quality inspectors and technicians.
• Assigns work, monitors performance, and supports employee development.
• Ensures staffing and inspection coverage meet production requirements.
• Assures timely inspections that support materials, product releases and in-process inspections.
• Maintain staff and equipment to assure appropriate technical capabilities.
• Monitor inspection procedures for effectiveness.
• Monitor compliance to appropriate regulatory standards.
• Effectively communicate with and provide support to other departments as necessary.
• Maintain a department culture of continuous improvement.
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

Education and Experience

You’ll Bring Required: Associate's degree in an Engineering field or an equivalent combination of education and work experience. Bachelor’s degree preferred. Minimum 5 years quality supervisory experience in medical devices or pharmaceutical industry and quality systems auditing experience desired. Experience working in a broader enterprise/cross-division business unit model preferred. Ability to work in a highly matrixed and geographically diverse business environment. Ability to work within a team and as an individual contributor in a fast-paced, changing environment. Ability to leverage and/or engage others to accomplish projects. Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization. Multitasks, prioritizes and meets deadlines in timely manner. Strong organizational and follow-up skills, as well as attention to detail.

Preferred: SAP ASQ certification in quality, six sigma, and/or lean manufacturing is desired.

Compensation and Work Details

The base pay for this position is $61,300.00 - $122,700.00.

In specific locations, the pay range may vary from the range posted.

Job Details

• JOB FAMILY: Operations
• QUALITY DIVISION: AVD Vascular
• LOCATION: United States > Massachusetts > Westford : 4 Robbins Road
• ADDITIONAL LOCATIONS:
• WORK SHIFT: Standard
• TRAVEL: Yes, 10 % of the Time
• MEDICAL SURVEILLANCE: No
• SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Equal Opportunity Employer

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

About Abbott

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.