Supervisor Provisioning - FLL

swa; Fort Lauderdale (FL); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Fly for free on open seats for you and

401(k) with company match up to 9.3%

3% STI bonus (base salary)

Profit sharing potential

Job summary

Southwest Airlines is seeking a Supervisor Provisioning at our Fort Lauderdale facility. You will lead a team of Provisioning Agents, ensuring aircraft are stocked with snacks, drinks and supplies, and you will oversee inventory, safety, and regulatory compliance on a fast-paced station.

You will work with station Leaders to maintain on-time performance and positive Customer Experience, coaching staff and driving performance daily.

Qualifications

• Experience leading a team in a fast-paced operations role.
• Ability to coach and develop frontline staff.
• Strong focus on safety, compliance and quality control.

Responsibilities

• Determine provisioning needs and ensure aircraft are stocked prior to departure.
• Coordinate with Departments to maintain on-time performance and safe work environment.
• Oversee day-to-day airport operations and manage shift assignments and payroll tasks.
• Report status updates to leaders and employees on a regular basis.
• Forecast operational needs and drive performance against key metrics.
• Build shift bids and assign daily work in alignment with hourly goals.

Skills

Leadership

Coaching

Inventory management

Safety compliance

Customer experience

Job description

Department: Cargo Provo & GSE

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description

*** For external applicants only:

1. (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Florida.
2. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Provisioning position at TPA within the last 12 months.

Pay & Benefits

Pay of $36.00 to $37.50 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
• 3% Short Term Incentive (STI) bonus to be paid on the base salary in alignment with company performance.
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.

Explore more benefits you love: https://careers.southwestair.com/benefits

Job Summary

Ready to take the next step and lead the Team that keeps our flights stocked and on time? As a Supervisor Provisioning, you'll coach and develop Provisioning Agents while making sure every aircraft has the snacks, drinks, and supplies our Customers expect. You'll manage inventory, ensure Safety and compliance, and work closely with Leaders and station Teams to keep flights on time. This is your chance to grow as a Leader while making a big impact on Customer Experience and station performance every day. See what a day as a Supervisor Provisioning works looks like: swa.is/AirportOpsSupervisors

Additional details

The Supervisor Provisioning works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Model the Southwest Way

• Guide and lead team members using SWA (Southwest Airlines) talent management practices to coach, develop and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition and maybe support of safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development

Responsibilities

• Determine that aircrafts are properly serviced and provisioned prior to departure and that all forms and records are properly maintained. Monitor the quality, quantity, and procurement of provisioning supply purchases
• Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction while maintaining a safe working environment and instituting programs designed to help reduce accidents and injuries.
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service -conscious environment. Meet or exceed performance goals through effective decisions, assign and track Agents for training compliance
• Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, holding responsible parties accountable for results, and review and ensure accurate delay coding
• Work with Staff Planning to build bids that are in line with our Department's hourly goals
• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and a