Supervisor, Provider Network Administration

Molina Healthcare; Orlando (FL); On-site; USD 50,000 - 97,000; Full time

Job summary

Molina Healthcare seeks a leader to supervise a team responsible for provider network administration and data maintenance. You will validate and update provider information across claims and databases, ensuring alignment with business and system requirements.

You will drive data quality, develop standard reports, and collaborate with internal partners to implement best practices while coaching staff and ensuring timely delivery of results.

Qualifications

• 5+ years in health care with claims/provider network operations or related areas.
• Experience with medical terminology and CPT/ICD codes.
• Strong data analysis and attention to detail.

Responsibilities

• Oversees provider network administration (PNA) activities including updating provider information in systems and reporting.
• Oversees provider network data review/analytics/reporting to ensure information accuracy.
• Maintains SOPs and procedures for provider demographics and related processes.
• Leads staff hiring, training, coaching, and performance reviews.

Skills

Data analysis

Attention to detail

Leadership

Customer service

Workflow design

Verbal & written communication

Tools

Microsoft Office

Excel

Job description

JOB DESCRIPTION Job Summary

Leads and supervises team responsible for provider network administration activities. Responsible for accurate and timely validation and maintenance of critical provider information on all claims and provider databases, and ensures adherence to business and system requirements of internal customers as it pertains to other provider network management areas, such as provider contracts.

Essential Job Duties

• Oversees responsible for provider network administration (PNA) activities including updating provider-related information in applicable computer system(s), and provider-related reporting, and ensures processes are carried out timely and accurately.
• Oversees provider network data review/analytics/reporting to ensure appropriate information has been provided.
• Maintains department quality standards for provider demographic data with affiliation and fee schedule attachment, and establishes, maintains and analyzes internal standard operating policies (SOPs) and procedures.
• Oversees accuracy of provider entry/information into health plan systems.
• Ensures health plan representatives are educated on appropriate provider record set up.
• Collaborates with local and corporate departments to ensure quality provider demographics are received, and resolve issues related to provider loads including, but not limited to, configuration, business systems, encounters (inbound and outbound), Claims, provider services and contracting.
• Identifies PNA issues, resolves problems and implements best practices.
• Conducts and documents monthly provider network administration operational meetings.
• Generates required PNA reporting for leaders and applicable stakeholders.
• Collaborates cross-functionally to develop standard reports for audit purposes.
• Provides support for provider network administration projects.
• Hires, trains, manages and evaluates team member performance - provides coaching, development, and recognition; ensures ongoing appropriate staff training, holds regular team meetings, and drives communication and collaboration.

Required Qualifications

• At least 5 years of health care experience, to include experience in claims, provider services, provider network operations, and/or hospital/physician billing, and at least 3 years of experience with medical terminology, Current Procedural Terminology (CPT), International Classification of Disease (ICD-9/ICD-10) codes, or equivalent combination of relevant education and experience.
• Claims processing experience, including coordination of benefits (COB), subrogation, and/or eligibility criteria.
• Attention to detail, and ability to facilitate accurate data entry/review/delivery.
• Data analysis skills.
• Customer service skills.
• Ability to manage multiple priorities and meet deadlines.
• Workflow design experience.
• Effective verbal and written communication skills.
• Microsoft Office suite proficiency (including intermediate Excel skills), and applicable software programs proficiency.

Preferred Qualifications

• Management/leadership experience.
• Query language experience.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $49,930 - $97,363 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.