Supervisor Program Management

Bowling Green Inn of Brandywine; Kennett Square (Chester County); On-site; USD 52,000 - 78,000; Full time

Job summary

Acadia Healthcare seeks a supervisor to coordinate program staff and oversee the development, implementation, and evaluation of program services. The role involves ensuring adherence to policies, patient safety, and high-quality care.

The position requires experience with the target patient population, supervisory skills, and relevant education in human services. The successful candidate will participate in staff development and collaborate with leadership to meet program objectives.

Qualifications

• High School diploma or equivalent required.
• Bachelor’s or Master’s degree in human services field preferred.
• Two or more years’ experience working with the population of the facility.
• One or more years’ supervisory experience preferred.

Responsibilities

• Supervise and coordinate the activities of program staff.
• Assist with development and implementation of operating policies and procedures for the program.
• Develop and implement treatment or care plans and maintain charts and records.
• Provide education to patients, families, staff or other practitioners.
• Provide guidance and direction to staff and promote teamwork.
• Ensure patient safety and address complaints professionally.

Skills

Supervisory experience

Population experience

Communication skills

Education

Bachelor’s or Master’s degree in human services

Job description

Overview

PURPOSE STATEMENT:

Supervise and coordinate the activitiesof program staff including development, implementation and evaluation ofthe programservices offered.

Responsibilities

ESSENTIAL FUNCTIONS:

• Supervise and coordinate the activities of the patient of the program.


• Assist with development and implementation of operating policies and procedures for the program, ensuring that procedures and workflow are consistent with program objectives, protocol, regulations and standards, as well as that operations conform to established environmental, safety, and infection control requirements.


• Develop and implement treatment or care plans, as well as develop and patient maintain charts and records. Provide direct routine assessment and treatment, including clinical procedures, as required, within the parameters of the program.


• Assist in the selection, training and assessment of staff, may provide feedback for performance reviews and assessments.


• Provide education to patients, their families, staff or other practitioners within area of specialty.


• Serve as liaison and provide consultation on issues, regulations and standards pertaining to area of specialty.


• May participate in the implementation of plans for the marketing and promotion of program services to the targeted population.


• As appropriate, provide outreach services to the community in area of clinical specialty.


• May be required to provide transportation.


• Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.


• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.


• OTHER FUNCTIONS:


• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High School diploma or equivalent required. Bachelor's or Master's degree in human services field preferred.


• Two or more years' experience working with the population of the facility required.


• One or more years’ supervisory experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Licensed counselor/therapist, as required by the state and for the area of clinical expertise. Valid driver's license if required by the facility.


• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).


• First aid may be required based on state or facility.

We are committed to providing equalemployment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

BGIBR