Supervisor Production Floor

SelectQuote Insurance Services; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading insurance services firm in Pittsburgh is seeking a Supervisor Production Floor to assist in managing pharmacy staff and ensure operational measures are met. The ideal candidate will have strong leadership skills and experience in clinical settings, with responsibilities including supporting and supervising staff, participating in hiring, and enforcing compliance with regulations. This role requires a Bachelor's degree and 2+ years in relevant experience. Competitive compensation and benefits offered.

Qualifications

• 2+ years’ experience working in clinical manufacturing preferred.
• 3+ years leading fast-paced metric-driven teams.
• Familiarity with Six Sigma principles; Six Sigma Green or Yellow Belt preferred.

Responsibilities

• Support and supervise departmental personnel.
• Assist in delivering and maintaining employee Performance Improvement Plans.
• Participate in screening, interviewing, and evaluating employee candidates.
• Ensure compliance with Federal, State, Local, and Business regulations.

Skills

Time management

Critical thinking

Problem solving

Conflict management/resolution

Communication skills

Interpersonal skills

Organizational skills

Pharmacy software knowledge

Education

Bachelor's Degree in a related field

Job description

Overview

Supervisor Production Floor role at SelectQuote Insurance Services. The Supervisor Production Floor assists the Pharmacy Manager and Pharmacist Supervisors in the SelectRx division. This role staffs to ensure operational measures are obtained and helps support the management of the pharmacy staff internally and externally.

Company Overview

Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their families, health and property. SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating better healthcare options through value-based partnerships. SelectRX is a high touch, technology-driven specialized medication management pharmacy. We engage virtually with patients to ensure accurate prescription records are maintained in order to achieve improved prescription drug adherence. SelectRX does this by providing a personalized clinical approach driven by a robust technology platform to track adherence with a world-class pharmaceutical packing and distribution facility.

Responsibilities

• Direct supervisory responsibilities.
• Essential Duties and Responsibilities: Support and supervises departmental personnel including: Orientation Training Monitoring Determining workload Delegating assignments and Scheduling Evaluating performance (on an annual basis or as needed) with Pharmacy manager.
• Supports corrective and disciplinary actions.
• Support quality improvement by: Assisting manager/assistant manager in delivering and maintaining employee Performance Improvement Plans (PIPs) and/or corrective actions; Assisting manager/assistant manager in improving processes in production.
• Implements and adheres to all SelectRx policies and procedures.
• Participates and assists in the screening interviewing and evaluation of employee candidates while also making recommendations to hire, promote, or discipline current employees while coordinating and implementing teamwork.
• Operates within the professional standards in compliance with Federal, State, Local, and Business regulation while enforcing the laws regarding the practice of pharmacy.
• Performs other duties as assigned by the Pharmacy Manager.

Qualifications

• Skills/Abilities: Strong time management, critical thinking and problem solving, conflict management/resolution, high professional ethics and standards; demonstrates the appropriate written and oral communication skills; high degree of interpersonal and organizational skills; maintains confidentiality; adheres to OSHA and Compliance Plan regulations; reliable, outgoing and highly effective at relating to others; ability to effectively interact with all levels of management, associates, patients and general public; knowledge and understanding of pharmacy software.
• Education and Experience: Bachelor’s Degree in a related field or equivalent work experience required; 2+ years’ experience working in clinical manufacturing preferred; 3+ years leading fast paced metric driven teams; familiarity with Six Sigma principles; Six Sigma Green or Yellow Belt preferred.

Physical Requirements

• Work is performed indoors with potential for exposure to safety and health hazards related to office work.
• Could periodically travel to other office and operational sites.
• The noise level in the work environment is usually moderate. Prolonged periods of standing at a desk and working on a computer.

Core Values

• Service: We create positive customer experiences.
• Entrepreneurship: We create innovate & take risks.
• Leadership: We build & invest in high-performing teams.
• Empowerment: We embrace a changing environment.
• Courage: We challenge the status quo & drive continuous improvement.
• Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.