Supervisor - Primary Care West Haven - Amity, Wallingford, and Cheshire Offices

Connecticut, LLC; New Haven (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Friendly working environment

Job summary

Connecticut, LLC is seeking a Supervisor for the Primary Care team in West Haven, overseeing operations in Amity, Wallingford, and Cheshire. Candidates should have a high school diploma and significant experience, including 5 years in healthcare management and prior supervisory roles. Epic experience is mandatory. The role offers a supportive environment with health benefits and paid time off, focusing on leadership and operational oversight for staff while resolving complex issues.

Qualifications

• Must possess a high school diploma or equivalent.
• Requires at least 5 years of experience in healthcare management.
• Epic experience is a must.

Responsibilities

• Lead and manage employees in the department.
• Resolve complex patient and operations issues.
• Conduct yearly performance reviews.

Skills

Full understanding of department work flow

Clear communication skills

Computer proficiency

Education

High school diploma or equivalent

5 years of experience in a similar department

2+ years in a supervisory or managerial role

Epic experience

Job description

Supervisor - Primary Care West Haven - Amity, Wallingford, and Cheshire Offices

Job Category: Management

Requisition Number: SUPER001726

• Posted : May 5, 2026
• Full-Time

Locations

Showing 1 location

PACT Primary Care West Haven - Greater New Haven, New Haven, CT 06501, USA

Description

Salary Range: $55,000.00 to $75,000.00 a year

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere.

PACT MSO has a busy Internal Medicine Group with multiple locations seeking a Supervisor. The position will travel to Amity, Wallingford, Cheshire and others as needed. The hours are Monday through Friday.

The Supervisor provides leadership and operational oversight to the staff. They work collaboratively with other departments and divisions, plan, organize, and trouble shoots issues. Resolves complex issues, timecards, schedules, and address discipline and performance issues.

Essential Functions - Supervisor

• Lead and manage employees in the department.
• Resolve complex issues that relate to patient, operations, and work flow.
• Resolves continued issues by creating and developing processes that adapt to changes
• Train employees in the department including coaching, and addressing any performance or discipline issues
• Complete yearly performance reviews
• Maintain training materials and process / procedures
• Review and approve timecards, while managing time off and work schedules
• Respond to patient issues, physician directives, and operational needs
• Works with manager on department and divisional initiatives

Skills and Knowledge - Supervisor

• Full understanding of department work flow, systems, and procedures
• Communicates directly and clearly
• Demonstrated knowledge of computers

Education and Experience

• High school diploma or equivalent
• Epic experience required
• 5 years of experience in the department or similar department
• 2 or more years in a supervisor or manager role

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.