Supervisor, Preanalytical Lab - Sharp Metro - Full Time

300 Sharp HealthCare; San Diego (CA); On-site; USD 85,000 - 123,000; Full time

Job summary

Sharp HealthCare in San Diego seeks an experienced Laboratory Operations Manager to oversee multiple departments, supervising AP personnel, CLS, CPT, and lab assistants. The role supports budgeting, staffing, and operational planning to reach organizational goals.

The position emphasizes regulatory compliance, cost control, and delivering The Sharp Experience across the hospital's lab services, collaborating with leadership to maintain high-quality patient care.

Qualifications

• Bachelor's Degree in Biological Science is required.
• 5 years technical hospital laboratory experience.
• 3 years supervisory experience in a hospital laboratory.
• Experience with fiscal and budgetary issues in the unit.
• California CLS Generalist license is REQUIRED.

Responsibilities

• Provides management support and coordinates daily operations of multiple laboratory departments.
• Supervises daily work of AP personnel, CLS, CPT, and lab assistants.
• Assists Director/Manager with operational planning and directs daily work to meet objectives.
• Monitors budgeting, staffing, and cost control to align with department goals.
• Ensures compliance with regulatory requirements and quality standards.

Skills

Supervisory experience

Laboratory operations

Budget management

Regulatory compliance

Leadership

Education

Bachelor's Degree In Biological Science

Job description

Hours

Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $62.230 - $80.300 - $89.930 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do

Provides management support and coordinates the daily operations of multiple laboratory departments. Supervises daily work activity of AP personnel, CLS, CPT, lab assistants of those departments. Assists Director/Manager with operational planning and provides daily work directions to achieve organizational and department objectives.

Required Qualifications

• Bachelor's Degree In Biological Science.
• 5 Years Technical experience in hospital laboratory environment or equivalent.
• 3 Years Supervisory experience in hospital laboratory or equivalent.
• Experienced with fiscal and budgetary issues in the work unit.
• California Clinical Laboratory Scientist (CLS) Generalist license - CA Department of Public Health -REQUIRED

Preferred Qualifications

• Experience working with a large pathology group(s).

Essential Functions

• Assists with operational planning to achieve organization and department financial goals
• Assist Director/Manager in maintaining operating units within budgeted cost per U.O.S.
• Develops achievable action plans when actual exceeds budget cost per U.O.S.
• Contributes to the identification of and operationalizes cost reduction measures or identified revenue enhancing opportunities.
• Coordinates departmental workload and staffing to optimize services in an efficient and productive manner.
• Maintains units productivity at 100% or greater.
• Assists with interview and hiring candidates.
• Manages supply order and inventory to minimize waste and reduce expense.
• Ensures facilities represent The Sharp Experience and Planetree philosophy.

Collaboration and teamwork

• Communicate clearly and effectively; and work collaboratively with multiple people of diverse cultures, educational backgrounds, experience, etc.
• Implements and/or assists with plans to achieve resolution.
• Maintains a positive and productive relationship with the medical staff, peers, patients, managers, directors, and senior administrators.
• Demonstrates effective team building.
• Participates in multidisciplinary task forces.
• Creates and provides an exceptional experience for all customers: Rounds daily on employees and physicians to build relationships.
• Harvest wins for reward/recognition.
• Identify process improvement areas, and repair and monitor systems.
• Regularly rounds on nursing departments to identify lab-related accomplishments and needs, resolve service deficiencies, and establish supportive working relationships.
• Achieves and maintains hospital goal targets related to patient, employee and physician satisfaction.

Human resource management

• Assures performance appraisals for assigned cost centers conducted in a timely manner.
• Maintains up-to-date employee records.
• Coaches, counsels and institutes Just Culture and developmental/corrective action plans as necessary.
• Assists staff to access services provided by Human Resources and EAP.
• Assures that all pertinent information is provided to staff through staff meetings and other forms of formal and informal communication; utilizing Closed Loop communication and SBAR.
• Actively supports leadership decisions and is accountable for ensuring departmental compliance with them.
• Provides staff feedback to Director.
• Enables staff to participate in scheduling and staffing.
• Assures schedule is posted within designated time frame.
• Manages staff schedule and timecard in coordination with the Leads and Manager/Director.
• Provides career path training and opportunities for career advancement of the laboratory staff.
• Understand and motivate both professional and technical employees.
• Perform conflict resolution at various times.

Quality Reviews

• Quality Reviews and assists the Director/Manager in coordinating the review of quality variance reports for assigned cost centers, identifies trends, and develops action plans for resolution.
• Identifies and trends learning needs of staff and works with leads, Director, Manager and Senior Specialists to assure needs are met in order to achieve zero defects and zero harm.
• Maintains JCAHO, CAP, and CA State and other regulatory agency accreditation or licensure with minimal noncompliance of minor deficiencies.
• Develops, updates and implements policies and procedures as necessary for the operation and control of assigned cost centers.
• Leads action team in problem solving and innovating to improve laboratory services.
• Works collaboratively with lab leadership to meet and maintain the goals for survey responses including Culture of Safety and Employee Engagement surveys in order to measure Sharp's progress towards becoming a HRO for employee and patient safety.
• Maintains knowledge of and is accountable for assuring compliance with regulatory and legal requirements or assigned cost centers.
• Assists Director/Manager with preparation for Regulatory surveys and is held accountable for compliance with these standards for designated operating units.

Knowledge, Skills, and Abilities

Has full knowledge and understanding of hospital and departmental policies and procedures. Computer skills in the application of word processing, spreadsheet and database, preferred.

Equal Opportunity

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class

About Sharp HealthCare

Sharp HealthCare is a not-for-profit health care system based in San Diego, California, with four acute care hospitals, three specialty hospitals, three medical groups and a health plan. We provide medical services in virtually all fields of medicine, including primary care, heart care, cancer, orthopedics, women's health, rehabilitation, robotic surgery and bariatric surgery. Sharp sets the community standard for exceptional care. Sharp Grossmont Hospital and Sharp Memorial Hospital have received prestigious Magnet recognition by the American Nurses Credentialing Center for excellence in nursing practices and quality patient care. At the heart of our organization are more than 18,000 affiliated physicians, nurses, staff and volunteers who are on a journey to make health care better for our patients and their families. It is what we call The Sharp Experience – treating each person with dignity, compassion and respect, and using our clinical excellence and advanced technology to deliver the highest-quality patient care. We are dedicated to transforming the health care experience by making Sharp the best place to work, the best place to practice medicine and the best place to receive care in San Diego.