Supervisor Pharmacy Med Rec

HCA Florida Osceola Hospital; Kissimmee (FL); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work (paid time off, PT

401(k) Plan with company match

Tuition assistance

Employee discounts

Job summary

HCA Florida Osceola Hospital is seeking a Supervisor Pharmacy Med Rec to oversee the medication reconciliation program and lead a team of technicians and pharmacists. The role emphasizes safe, evidence-based drug use, transitions of care, and cost-effective formulary management within a hospital setting.

You will collaborate with healthcare professionals, review home medication lists, and provide education to clinicians and patients.

Qualifications

• Pharmacist license and active practice.
• Bachelor's degree required.

Responsibilities

• Lead medication reconciliation and supervise staff.
• Oversee daily pharmacy operations and policy compliance.
• Collaborate with clinicians to optimize transitions of care.
• Provide training and quality assurance for medication history processes.
• Ensure adherence to regulatory and patient-safety guidelines.

Skills

Pharmacist

Bachelor's Degree

Education

Bachelor's Degree

Job description

Do you have the career opportunities as a(an) Supervisor Pharmacy Med Rec you want with your current employer? We have an exciting opportunity for you to join HCA Florida Osceola Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

The Medication Reconciliation Pharmacy Supervisor shall practice the profession of pharmacy with the utmost code of ethics demonstrating the organization's mission and values. The Medication Reconciliation Pharmacy Supervisor provides the administrative coordination and process oversight of the Advanced Clinical Pharmacist - Medication Reconciliation and Medication History Technicians. The supervisor is responsible for day-to-day operations for home medication list and medication reconciliation program. This role is responsible for assuring the safe, effective, evidence-based, and cost-effective selection and utilization of medications for the patients in which their team serves. The pharmacist supervisor uses advanced knowledge, skills, and professional judgment in collaboration with other healthcare professionals through the transitions of care process. Adherence to all regulatory and medication safety guidelines are at the forefront of all actions and decisions made within the care process. The pharmacy supervisor will work directly with the certified pharmacy technician to review home medication lists to provide a streamlined medication reconciliation transition into the hospital. Cost-effective utilization of medications will be reviewed and drafted as part of the inpatient admission medication list and discharge medication list by the pharmacist. As needed, the pharmacist will provide recommendations and/or literature to prescribers supporting the use of formulary agent, as well as, education to clinicians and patients regarding medication management. The pharmacist supervisor will be an active member of one of the following hospital committees: P&T Committee or Medication Safety. This position is responsible for creating a patient and customer focused care delivery model. The supervisor will be responsible for attracting and developing a team of highly capable, committed staff through recruiting and interviewing candidates that have a passion for patients and customer centered care. The supervisor is responsible for maintaining benchmark accountability metrics that equate to the success of the program.

Medication Reconciliation

Manages and supervises pharmacy staff including responsibilities for formulating and implementing institutional policy and practice for medication reconciliation at the department level, and overseeingday-to-day operations and workflow of the pharmacy department led medication history and reconciliation program.

Ensures medication history and reconciliation is completed according to established policies, procedures and protocols.

Continuously works with the pharmacy services team and interdisciplinary care team to improve medication history and reconciliation processes.

Provides training for, and assures the continued competency of, those involved in completing medication history and reconciliation.

Meets with technician regularly to provide leadership and to share best practices to improve patient medication history safety, and provides coaching as needed to enhance individual performance.

Identifies and resolves drug related problems.

Verifies each medication documented by the Certified Pharmacy Technician/Medication History Technician in the electronic healthcare record and clarifies questions with the technician and patient as needed.

Prepares and dispenses medication orders per physician request according to established policies, procedures, and protocols.

Communicates with providers to reconcile the admission medication history taking into consideration equivalent formulary alternatives, and drafts the admission medication list for the provider.

Documents interventions in the electronic health record and in CPW/VigiLanz, and cosigns technician notes in the electronic health record.

Reconciles discharge medications, provides recommendations to the provider as necessary, and drafts the discharge medication list for the provider.

Provides education and/or discharge counseling for patients at risk of readmission for patients and their caregivers managing medications in the home or equivalent setting.

Ascertains need for language assistance and obtains interpreter as necessary.

Provides verbal and written medication education to enhance patient understanding.

Identifies and works to resolve drug-related problems that may affect patient adherence.

Analyzes data to demonstrate the success of the pharmacy led medication reconciliation safety program.

Monitors key metrics to ensure program performance, including but not limited to, number of medication histories completed by each technician, technician time documented to complete the medication history, and undocumented time between patients to ensure that productivity is met.

Documents good catches and shares them with pharmacy leadership and hospital team.

Self-evaluates time spent outside of direct patient care activities, maximizing worked hours to those spent on direct patient care.

Assesses provider and nursing satisfaction for continuous performance improvement.

SUPERVISOR RESPONSIBILITIES

Manages performance of technicians and performs unannounced quality assurance assessments periodically to validate medication histories are completed according to established policies, procedures and protocols, and completed performance appraisal of certified pharmacy technicians/medication history technicians.

Directs the preparation of written or oral reports at shift change to communicate incomplete assignments and potential patient safety concerns to ensure continuity of medication therapy and assure that patient charges and credits are processed in a timely fashion.

What qualifications you will need:

• Pharmacist
• Bachelors Degree

No Travel Required

1 years experience Required Years of Experience

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Florida Osceola Hospital is a 404-bed tertiary care hospital. We are accredited by the Joint Commission and are a Level II Trauma Center. We are a teaching hospital in collaboration with UCF College of Medicine. Our hospital is conveniently and centrally located in the Heart of Kissimmee. We are only minutes from Orlando, St. Cloud, Celebration, and Poinciana. We are committed to enhancing the standard of healthcare by providing services including Emergency Care, Trauma Care, Pediatric ER, Heart & Vascular Institute, and Comprehensive Stroke Center. Other services include The Baby Suites Maternity Care, Neonatal Intensive Care Unit Level II, Women's Services, Behavioral Health, Orthopedics & Spine, and a Graduate Medical Education Program. We expand our care to the community with our freestanding Emergency Department at Hunter's Creek ER.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.