Supervisor - Permanency

Family Services NW PA; Erie (Erie County); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Sign-on bonus $2,000

12 paid holidays annually

401(k) match up to 7.5%

Employer paid life insurance

Long-term disability

Employee Assistance Program

Dental

Vision

Voluntary life

Short term disability

Hospital indemnity

Accident insurance

Critical illness

Job summary

Family Services of NW PA is seeking a supervisor to lead Adoption, Foster Care, and Child Welfare programs and to support planning with the Director of Programs.

The role requires independent judgment, staff supervision, and strong knowledge of the social work code of ethics while coordinating with families and other agency personnel. A valid driver's license and reliable transportation are essential.

Qualifications

• Bachelor’s degree in social sciences with five years of supervised experience.
• Knowledge of child welfare system.
• Successful completion of a Supervisor’s Training Course.

Responsibilities

• Supervises Adoption, Foster Care, Child Welfare, and SWAN programs.
• Screens and interviews applicants for direct service positions.
• Maintains contact with referral and collateral agencies.
• Ensures supervisees maintain case records per agency policy and timely.
• Sets clear expectations of worker performance and growth goals.
• Monitors workers’ duties including absenteeism and tardiness.
• Represents administration to workers and staff to administration.
• Demonstrates coordination with families and agency personnel.

Skills

Supervisory experience

Leadership

Situational Leadership

Policy compliance

Program management

Education

Bachelor’s degree in social sciences

Supervisor Training Course

Job description

Salary: $55,000.00 - $55,000.00 Annually

Application Deadline: Oct 19, 2026

$2,000 Sign-On Bonus

**$500 at 90 days, $500 at 180 days and $1,000 at 1 year

Our benefits include:

• Generous paid time off and 12 paid holidays annually
• 401(k) Retirement Plan with match up to 7.5%
• Employer paid life insurance and long-term disability
• Employee Assistance Program
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness

Position Summary:

Responsible for providing supervisory services to the program staff and administration planning services in collaboration with the Director of Programs. Must be able to think and function independently and make sound decisions and judgments regarding a wide variety of staff and programmatic issues. Responsibilities include planning, developing, implementing and evaluating the program. Also, may provide direct service to agency permanency clients if needed due to very high caseloads or the need to provide services in a confidential manner. Worker is required to have a valid driver’s license, and access to reliable transportation is essential.

Job Duties:

• Supervises Adoption, Foster Care, Child Welfare, and SWAN programs.
• Screens and interviews applicants for direct service positions
• Maintains contact with referral and collateral agencies.
• Ensures supervisees maintain case records per agency policy and that they do so in a timely manner.
• Sets clear expectations of worker’s performance, an accurate evaluation of performance, and goals for future growth.
• Monitors adequately workers’ duties including absenteeism and/or tardiness.
• Represents administration to workers and workers to administration.
• Understands the theory and practice of social work and communicates it to staff.
• Utilizes the four styles of Situational Leadership.
• Provides support to staff, including challenging them and assisting them in growing as a worker.
• Demonstrates coordination skills in working with families, staff and other agency personnel.
• Establishes a professional relationship with the client.
• Acts in accordance with the Social Work code of ethics.
• Demonstrates an understanding of community organizations and their purposes.
• Demonstrates appropriate assertiveness skills.

Education and Experience:

Bachelor’s degree in social sciences plus five years supervised experience. Knowledge of child welfare system. Successful completion of a Supervisor’s Training Course.

About Family Services of NW PA:

Family Services of NW PA (FSNWPA) is a non-profit social service agency with a mission to Strengthen Families and Transform Lives. We provide a comprehensive continuum of care and high quality, innovative programs and services to children and families across Northwest Pennsylvania. Services are available in Erie, Crawford, Mercer, and Venango Counties in Pennsylvania. Learn more at www.FSNWPA.org.

Family Services of NW PA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you are unable to use our online application process due to an impairment or disability, please contact 814-866-4530.