Supervisor Patient Transporter

Geisinger; Bloomsburg (Columbia County); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Full benefits day one

Tuition reimbursement

401(k) plan with Geisinger employer

Paid time off (PTO)

Life insurance

Job summary

Geisinger Bloomsburg Hospital is seeking a Patient Transport Supervisor to oversee the daily operations of the Patient Transport Services, ensuring safe, efficient, and compassionate transportation for patients throughout the hospital. You will lead frontline staff, optimize workflows, maintain service excellence, and foster a culture of accountability and continuous improvement.

The role carries a full-time, 40-hour workweek (Days 7:30am-4:00pm) at Geisinger Bloomsburg Hospital with a minimum

Qualifications

• High School diploma or GED required.
• Bachelor's degree preferred.

Responsibilities

• Supervises daily operations of Patient Transport Services by observing staff performance and workflow.
• Verifies that assignments are performed thoroughly and effectively.
• Maintains understanding of patient transport, EHR systems, equipment storage and cleaning.
• Ensures timely response to department and clinical unit requests.
• Monitors activity, delegates tasks, and optimizes resource use.
• Monitors and maintains performance metrics for staff and resource utilization.
• Supports development of new metrics and process improvements with leadership.
• Promotes teamwork, mentors staff, and participates in interdepartmental activities.
• Oversees employee relations, helps with interviews, hiring and terminations.
• Ensures new employee orientation and timely evaluations.
• Responsible for staff payroll and creating schedules including PTO management.
• Ensures all shifts are covered, especially during emergencies.
• Quarterly shadowing to ensure policy and safety compliance.

Education

High School Diploma or GED

Bachelor's Degree

Job description

Job Summary

Supervises the operations of assigned Patient Transport staff, resource, and processes. Directly accountable for the performance of Patient Transport Services to deliver a high level of customer service. Ensures compliance with policies, procedures, and regulations.

Job Duties

• Supervises the daily operations of Patient Transport Services by observing staff performance and workflow.
• Verifies that each responsible employee's assignments are being performed thoroughly and effectively.
• Maintains a current understanding of patient transport, electronic health record system, equipment storage and equipment cleaning.
• Assures timely and effective response to all department and clinical unit requests and requirements.
• Monitors and responds to activity and issues. Delegates tasks and responsibilities to staff as needed while assuring proper utilization of human resources.
• Responsible for monitoring and maintaining performance metrics which accurately indicate the performance of staff and utilization of resources for assigned work areas.
• Assists in the development of new metrics as appropriate or requested by leadership.
• Recommends process improvements to leadership, actively works with staff to implement improvements and monitors’ progress. Empowers employees to bring forward their process improvement ideas.
• Promotes a team environment and open communication within the work area. Acts as a mentor for employees. Participates in interdepartmental teams as needed.
• Supervises all employee relations activities and actively participates in resolving employee problems and conflicts. Consults with Manager when necessary. Contributes to conducting interviews, hiring and termination of employees in patient transport.
• Ensure new employee orientation and training are completed for all assigned. Ensure all employee evaluations are completed accurately and in a timely manner.
• Responsible for staff payroll. Responsible for creating and maintaining staff schedules, including PTO management.
• Ensure all shifts are covered, especially during emergencies or staff shortages.
• Quarterly shadowing of all transport employees to ensure compliance with department policies and procedures along with patient safety/satisfaction.

Work is typically performed in a clinical and office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Lead the Team That Keeps Patient Care Moving

Are you a collaborative leader who thrives in a fast-paced healthcare environment? As a Patient Transport Supervisor, you'll oversee the daily operations of Patient Transport Services, ensuring patients receive safe, efficient, and compassionate transportation throughout the hospital. This role is responsible for leading frontline staff, optimizing workflows, maintaining service excellence, and supporting a culture of accountability, teamwork, and continuous improvement.

Geisinger is proud to offer a Supervisor Patient Transporter a $23.69minimum hiring rate with increased rates for experienced individuals.

• Hours: Full time, 40 hours per week, Days 7:30am-4:00pm
• Geisinger Bloomsburg Hospital

Why Geisinger?

Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity

Benefits Of Working At Geisinger

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education

High School Diploma or Equivalent (GED)- (Required), Bachelor's Degree- (Preferred)

Experience

Minimum of 1 year-Managerial/Supervisory (Required), Minimum of 5 years-Related work experience (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.