Supervisor Patient Access

Saint Luke's; Overland Park (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical health plans

Tuition reimbursement

Leave of Absence, PTO

Retirement contributions

Employee Assistance Program

Job summary

Saint Luke’s South Hospital in Overland Park, KS, seeks a Supervisor for Patient Access to oversee daily operations and staff performance. The role emphasizes training, coaching, hiring, and maintaining adequate staffing to meet quality standards.

The position requires an associate degree or 3 years of experience, and experience with patient registration is preferred but not required. Day-to-day operations include budget considerations and collaboration with ED and outpatient teams.

Qualifications

• Associates degree or 3 years of experience is required.
• Experience with patient registration is preferred but not required.

Responsibilities

• Establishes and reviews standards and work procedures for Patient Access staff.
• Plans work schedules and staffing to ensure adequate coverage.
• Interviews, selects, hires, and evaluates Patient Access Representatives.
• Conducts staff quality audits and coaching.
• Assists with budgets.
• Reports monthly goals and accomplishments.
• Orders supplies for department.

Skills

Staff coaching

Hiring

Quality assurance

Staff scheduling

Budgeting

Communication

Education

Associates degree

Bachelor's degree

Job description

Saint Luke's South Hospital | 12300 Metcalf Ave | Overland Park | KS

Full time

JobReq0059565

Job Description

Saint Luke’s South Hospital in Overland Park is seeking a Supervisor for Patient Access to join our team. This position is responsible for ongoing daily operations of the Patient Access department. The Supervisor ensures that quality standards are continually achieved by the department by training, coaching, evaluating, hiring and motivating all staff, ensuring that adequate staffing is always available to operate the department, assists in establishing and monitoring quality assurance programs. This position will work closely with Outpatient and Emergency Department Patient Access team members.

Shift Details: Full Time evenings and weekends

Responsibilities

• Establishes and reviews standards and work procedures for Patient Access staff in accordance with established policies and practices.
• Plans work schedules, hours, areas of work, and job duties to ensure adequate staffing of Patient Access Representatives along with time keeping of staff
• Interviews, selects, hires, evaluates, Patient Access Representatives
• Conducts staff quality audits, coaching
• Assists Department Manager with budgets
• Reports monthly goals and accomplishments
• Orders supplies for department

Experience with patient registration is preferred but not required.

Associates degree or 3 years of experience is required.

Why Saint Luke’s?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

• Medical health plans
• Tuition reimbursement
• Leave of Absence, PTO
• Retirement contributions
• Employee Assistance Program

Job Requirements

Applicable Experience:

• Less than 1 year
• Bachelor's Degree

Job Details

Full Time

Day (United States of America)

Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. Find out more about what Saint Luke’s offers:

http://www.saintlukeskc.org/about-saint-lukes