Team Lead Patient Access, Customer Service

R1 RCM Holdco Inc.; United States; On-site; USD 26,000 - 40,000; Full time

Job summary

R1 RCM Inc. is seeking a full-time Patient Access Coordinator at the Ascension St. John Medical Center in Tulsa, OK. The role supports registration, scheduling, and billing workflows, serving as a liaison between clinical and administrative areas to foster strong, cooperative relations.

Essential duties include monitoring budgets and quality measures, generating management reports, and maintaining multiple data sources. Minimum four years of experience and a high school diploma are required.

Qualifications

• High school diploma or equivalent.
• Minimum of 4 years of experience in patient access or related field.
• Proficient in data management and reporting.

Responsibilities

• Assist in monitoring budgets, staffing levels, quality measures, and regulatory compliance.
• Run various reports for management review and distribution as directed.
• Collect, coordinate, update, prepare, and maintain data for logs, graphs, spreadsheets, statistics, productivity, budgets, policies, and presentations.
• Coordinate and assist management in processing contracts with outside vendors and related agreements.

Skills

Patient access

Billing

Scheduling

Data reporting

Education

High School Diploma or equivalent

Job description

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers. All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare.

Location: Ascension St. John Medical Center, Tulsa, OK

Full-Time: Sunday -Thursday 10:30pm – 7:00am

This position coordinates patient access activities, such as registration, billing, and scheduling. assist management in establishing and implementing goals for the department. This role serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.

Essential Responsibilities

• Assist in monitoring budgets, staffing levels, quality measures, and regulatory compliance.
• Responsible for running various reports for management review and distribution as directed
• Collect, coordinate, update, prepare, and maintain various types of data for assigned area(s): logs, graphs, spreadsheets, statistics, productivity, budget information, policies, procedures, and presentations.
• Coordinate and assist management in processing contracts with outside vendors, business associate’s agreements, security acknowledgments, and similar contractual agreements and documentation.

Education Level High School - Equivalent experience will be considered.

Experience Level Minimum of 4 years of experience.

For this US-based position, the base pay range is $18.76 - $29.19 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.