*Supervisor (Part-time)-Social Media at Coastal Carolina University

Barnes & Noble College; Conway (SC); On-site; USD 25,000 - 35,000; Part time

Job summary

A leading company is seeking a part-time Supervisor for Social Media at Coastal Carolina University. The role involves coaching staff, ensuring excellent customer service, and assisting in store operations. Ideal candidates will have retail experience and strong interpersonal skills. Flexible scheduling is required, with benefits including daily pay access and employee discounts.

Benefits

Daily Pay wage access

Employee Discount

Paid sick time

Eligibility for 401k after 1000 hours

Commuter Benefits

Qualifications

• 2+ years retail experience preferred.
• Flexible schedule including evenings, weekends, holidays.

Responsibilities

• Coach and model excellent customer service on the sales floor.
• Assist in daily store operations and act as Manager-on-Duty.
• Resolve customer issues and manage multiple projects.

Skills

Customer Service

Problem-Solving

Interpersonal Skills

Education

High School Diploma/GED

Job description

*Supervisor (Part-time)-Social Media at Coastal Carolina University

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*Supervisor (Part-time)-Social Media at Coastal Carolina University

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Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, oversee team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.

Responsibilities
As a Supervisor, you will spend most of your time on the sales floor coaching and modeling excellent customer service. You will help train and oversee the daily work activity of team members in one or more departments. You must be knowledgeable about department and store operations; provide outstanding customer service; help enforce loss prevention procedures; and ensure that your area is maintained, properly merchandised, and operationally sound.

Expectations

• Spend most of your time on the sales floor delivering, coaching, and modeling exceptional customer service.
• Maintain knowledge of all departments to support and guide customers and team members.
• Help resolve customer issues and escalate problems when necessary.
• Assist in daily store operations and act as Manager-on-Duty in the absence of management.
• Assign work and provide focused direction to team members to manage multiple projects.
• Assist with processing sales transactions involving cash, credit, or financial aid payments.
• Availability to work weekly, with flexible schedules to meet store needs.

Physical Demands

• Frequent movement within the store.
• Ability to remain stationary for extended periods.
• Frequent lifting.
• Occasional reaching, stooping, kneeling, crouching, and ladder climbing.

Benefits

• Daily Pay wage access.
• Employee Discount.
• Paid sick time.
• Eligibility for 401k after 1000 hours worked in 12 months.
• Commuter Benefits.

COVID-19 Considerations

Stores follow health guidelines; vaccination confirmation and mask use may be required.

Qualifications

• 2+ years retail experience preferred.
• Minimum age 18.
• High school diploma/GED preferred.
• Outstanding customer service skills.
• Basic reading, writing, and accounting skills.
• Strong interpersonal and problem-solving skills.
• Flexible schedule including evenings, weekends, holidays.

EEO Statement

Barnes & Noble College is an Equal Employment Opportunity Employer committed to diversity.