Supervisor, Outside Sales

Spectrum; Riverside (CA); On-site; USD 57,000 - 95,000; Full time

Job summary

Spectrum is seeking a driven leader to supervise a residential sales team delivering Spectrum connectivity solutions to homes. You will recruit, train, and coach staff, set expectations, and drive performance while collaborating with cross-functional teams to meet business objectives.

The role involves significant field work, travel between territories, and evening/weekend availability to support sales goals. Base pay plus commissions reflect the opportunity to reward performance.

Qualifications

• Bachelor’s degree in business or marketing or equivalent work experience.
• 2+ years of outside sales or related work experience.
• Willingness to travel and work evenings/weekends as needed.

Responsibilities

• Supervise daily operations of a residential sales team to achieve sales targets and grow customer base.
• Recruit, interview, hire and train Residential Connectivity Sales staff and ensure team development.
• Provide coaching, performance feedback and accountability for results.
• Oversee payroll approval and commission payments for accuracy and timeliness.
• Maintain up-to-date understanding of Spectrum products, market trends and competitors.

Skills

English proficiency

Communication skills

Organizational skills

Technical proficiency

Valid driver’s license

Field/Outdoor work

Door-to-door sales

Education

Bachelor’s degree in business or marketing

Tools

CRM software

Windows/mac familiarity

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking to lead a high-performing sales team that brings top-tier connectivity solutions to customers’ homes? At Spectrum, you’ll guide and inspire a dedicated group while driving results that shape the future of residential connectivity. This role is your opportunity to foster growth in others and create measurable impact for our customers and business.

How you’ll make an impact

• Supervise daily operations of a residential sales team to achieve sales targets and grow customer base
• Recruit, interview, hire and train Residential Connectivity Sales staff, ensuring team development and readiness
• Set clear expectations and hold team members accountable for results, providing coaching and performance feedback
• Assess training needs, identify knowledge gaps and implement development plans for Residential Connectivity Sales Specialists
• Collaborate with cross-functional teams and departments to accomplish objectives and support business decisions
• Oversee payroll approval and commission payments for accuracy and timeliness
• Maintain up-to-date understanding of Spectrum product offerings, market trends and competitor activity

Working conditions

• Field and office environment with significant time spent outside
• Exposure to various weather conditions throughout the year
• Travel required between assigned territories and company facilities

What you’ll bring to spectrum

Required qualifications

Education

• Bachelor’s degree in business or marketing or equivalent work experience

Experience

• 2+ years of outside sales or related work experience

Skills

• Ability to read, write, speak and understand English
• Excellent communication, interpersonal and organizational abilities
• Strong technical and computer proficiency
• Capability to travel using a reliable personal vehicle, including in adverse weather conditions
• Comfortable working outdoors for extended periods
• Familiarity with operating systems, consumer and commercial communications devices and software applications
• Willingness to work evenings and weekends as needed
• Accurate documentation skills
• Valid driver’s license, satisfactory driving record and auto insurance
• Capability to lift and transport 10-20 pounds
• Ability to adjust focus and maintain close and peripheral vision
• Willingness to conduct door-to-door sales in local communities for extended periods

Preferred qualifications

Experience

• 0.5+ years of sales supervisory experience

Skills

• Understanding of direct sales practices
• Experience in consumer education regarding products and services
• Knowledge of cable or telecommunications services

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $57,400.00 and $94,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $48,000.

Get to know us

Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.

Grow your career here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.