Supervisor - Outpatient Behavioral Health

Massachusetts Health & Hospital Association; Pekin (IL); On-site; USD 90,000 - 125,000; Full time

Job summary

Massachusetts Health & Hospital Association seeks a clinical supervisor for its community mental health outpatient program. The role ensures quality, compliance, and service benchmarks are met, while leading staff and providing clinical guidance.

Candidates should hold a Master’s degree in a related field, with at least 3 years of behavioral health experience and licensure (LCPC/LMFT/LCSW) within 2 years of certification. Strong leadership, communication, and documentation skills are essential.

Qualifications

• Master's degree in Psychology, Counseling, Social Work, or related field.
• Minimum of 3 years' behavioral health experience.
• Valid licensure such as LCPC, LMFT, or LCSW within 2 years of certification.
• Strong interpersonal, communication, leadership, and documentation skills.
• Ability to work independently, identify psychosocial needs, and build multidisciplinary relationships.

Responsibilities

• Lead and model professionalism, fostering trust and collaboration among staff.
• Ensure staffing, scheduling, and supervision are proactive and effective.
• Provide ongoing training, clinical guidance, and supervise staff performance.
• Review clinical documentation and assume LPHA responsibilities if credentialed.
• Manage staff recruitment, retention, and conduct performance evaluations.
• Maintain program quality, compliance, and productivity targets.
• Participate in training, reporting, and process improvement initiatives.
• Act as liaison for referral sources and ensure program compliance standards.
• Provide direct client care and lead during clinical crises.

Skills

Leadership

Communication

Documentation

Staff supervision

Independent work

Education

Master's degree in Psychology, Counseling, Social Work

Job description

Overview: This role supervises a community mental health outpatient program, ensuring quality, compliance, and service benchmarks are met.

Responsibilities

• Lead and model professionalism, fostering trust and collaboration among staff.
• Ensure staffing, scheduling, and supervision are proactive and effective.
• Provide ongoing training, clinical guidance, and supervise staff performance.
• Review clinical documentation and assume LPHA responsibilities if credentialed.
• Manage staff recruitment, retention, and conduct performance evaluations.
• Maintain program quality, compliance, and productivity targets.
• Participate in training, reporting, and process improvement initiatives.
• Act as liaison for referral sources and ensure program compliance standards.
• Provide direct client care and lead during clinical crises.

Qualifications & Skills

• Master's degree in Psychology, Counseling, Social Work, or related field.
• Minimum of 3 years' behavioral health experience.
• Valid licensure such as LCPC, LMFT, or LCSW within 2 years of certification.
• Strong interpersonal, communication, leadership, and documentation skills.
• Ability to work independently, identify psychosocial needs, and build multidisciplinary relationships.