Supervisor, Operations I - ABF Freight

ArcBest; Sherman (TX); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive Wages

Excellent health, dental, and vision

Company 401K participation

Vacation eligibility during first year

Job summary

ABF Freight, a leading ArcBest company, seeks a hands-on Supervisor, Operations I to oversee daily Service Center activities in Sherman, TX. You will lead loading/unloading, coordinate resources, and enforce safety standards to drive efficiency and service quality.

The role emphasizes mentorship, performance feedback, and collaboration with partners to sustain best-in-class logistics operations in varying weather and outdoor conditions.

Qualifications

• Experience supervising service-center staff in a logistics or freight environment.
• Strong communication and conflict-resolution skills.
• Knowledge of safety, labor agreements, and productivity standards.
• Ability to train staff and provide performance feedback.

Responsibilities

• Plan and supervise resources for loading/unloading with safe, on-time execution.
• Communicate job assignments and monitor performance across shifts.
• Maintain load plans and balance for safe vehicle operation.
• Assign tasks according to unloading/loading schedules.
• Provide training and feedback to employees; enforce safety rules.
• Foster positive relationships with partners to meet service standards.
• Ensure a clean, safe work environment and safe handling of hazardous materials.
• Support the company values of integrity, collaboration, and excellence.

Skills

Leadership

Communication

Safety compliance

Teamwork

Training & coaching

Education

High school diploma or equivalent

Tools

Load planning tools

MS Office

Job description

Job Description

The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions.

Responsibilities

• Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
• Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
• Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
• Assign job tasks to all workers according to unloading and loading schedules.
• Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
• Provide positive and constructive feedback to employees.
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
• Provide a clean, safe working environment for all personnel and visiting customers.
• Foster safe handling, loading, unloading, and storage of hazardous materials.
• Maintain a positive attitude in a highly intense environment.
• Work in a team setting to accomplish department goals.
• Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
• Other duties and projects, as assigned.

Requirements

• Competitive Wages
• Excellent health, dental, and vision benefits
• Opportunity to participate in a company sponsored 401K
• Vacation eligibility during the first year!

About Us

ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.