Supervisor, Operations I - ABF Freight

ArcBest; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental and vision benefits

Company 401K plan

Vacation eligibility in first year

Job summary

ABF Freight, an ArcBest company, seeks a Supervisor, Operations I to oversee daily Service Center operations, ensuring work complies with procedures and standards. You will lead the loading/unloading teams, coordinate with partners, and maintain a safe, efficient environment.

You will mentor staff, enforce safety, and help drive productivity while upholding labor agreements and quality service across shifts.

Qualifications

• Competitive wages and benefits offered for the role.
• Carefully adheres to company policies and labor agreements.
• Strong leadership and training capabilities.
• Ability to perform in indoor and outdoor environments.

Responsibilities

• Plan, supervise, and control resources for loading/unloading freight on shifts.
• Communicate assignments and monitor performance across teams.
• Maintain load plans and ensure proper balance for safe vehicle operation.
• Assign tasks according to unloading/loading schedules.
• Provide training, feedback, and disciplinary recommendations as needed.
• Offer constructive feedback to employees and foster a safe work culture.
• Build relationships with business partners to uphold service standards.
• Ensure a clean, safe environment for personnel and customers.
• Foster safe handling of hazardous materials and maintain high safety standards.
• Maintain a positive attitude in a high-intensity environment.
• Collaborate with team to achieve department goals and support ArcBest values.

Skills

Leadership

Supervisory experience

Job description

Job Description

The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions.

Responsibilities

• Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
• Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
• Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
• Assign job tasks to all workers according to unloading and loading schedules.
• Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
• Provide positive and constructive feedback to employees.
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
• Provide a clean, safe working environment for all personnel and visiting customers.
• Foster safe handling, loading, unloading, and storage of hazardous materials.
• Maintain a positive attitude in a highly intense environment.
• Work in a team setting to accomplish department goals.
• Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
• Other duties and projects, as assigned.

Requirements

• Competitive Wages
• Excellent health, dental, and vision benefits
• Opportunity to participate in a company sponsored 401K
• Vacation eligibility during the first year!

About Us

ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.