Supervisor, Operations I - ABF Freight

ABF Freight; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, dental, vision

401K

Vacation eligibility

Job summary

ABF Freight is seeking a hands-on Supervisor, Operations I to oversee daily Service Center activities and ensure adherence to company procedures, standards, and safety policies. The role requires leading dock teams, coordinating loading/unloading, and maintaining efficient, compliant operations in a dynamic environment.

The ideal candidate has 2+ years in leadership, strong communication skills, and the ability to manage multiple priorities while promoting safety and teamwork across shifts,

Qualifications

• 2 years leadership experience preferred.
• High School Diploma / GED preferred.
• Excellent communication and conflict resolution skills required.
• Knowledge of freight, transportation regulations, safety standards preferred.
• Shift days/hours vary by location; may include days, nights, weekends.

Responsibilities

• Plan, supervise, and control resources for loading/unloading of freight.
• Coordinate with employees to ensure clear, concise directions.
• Maintain load plans and ensure proper load balance for safe vehicle operation.
• Assign tasks to workers according to schedules and priorities.
• Provide training, feedback, and disciplinary recommendations as needed.
• Foster a safe, productive work environment and uphold service standards.
• Manage relationships with partners to meet customers' and company goals.

Skills

Leadership

Communication

Conflict Resolution

Time Management

Team Building

Safety Compliance

Education

Bachelor's degree preferred

Job description

Job Description

Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands‑on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions.

Responsibilities

• Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
• Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
• Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
• Assign job tasks to all workers according to unloading and loading schedules.
• Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.
• Provide positive and constructive feedback to employees.
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
• Provide a clean, safe working environment for all personnel and visiting customers.
• Foster safe handling, loading, unloading, and storage of hazardous materials.
• Maintain a positive attitude in a highly intense environment.
• Work in a team setting to accomplish department goals.
• Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
• Other duties and projects, as assigned.

Requirements

• High School Diploma / GED, preferred
• Bachelor's degree preferred but not required. Experience may be used in place of education.
• 2 years leadership experience, preferred
• Transportation experience preferred but not required.
• General computer knowledge, preferred
• General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred
• Excellent communication, leadership, and conflict resolution skills, required
• Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferred
• Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement.
• This position is in a dock environment with exposure to varied weather conditions and noise.
• Decision Making and Critical Thinking
• Initiative
• Managing Multiple Priorities
• Process Management
• Service Center Operation and Maintenance
• Transportation Safety
• Taking Ownership
• Results Orientation

Benefits

• Competitive Wages
• Excellent health, dental, and vision benefits
• Opportunity to participate in a company sponsored 401K
• Vacation eligibility during the first year!

Other Details

• Schedule may vary depending on Service Center location and may include days, nights, and/or weekends. Some locations are required to be staffed 24/7 and require schedules of 50+ hours a week. Ability to work the required hours at the location will be considered a minimum requirement.
• Minimal (0%-25%)
• This is a salary position paid biweekly.
• Variable compensation is included.

About Us

ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.