Supervisor, Operations (Global)

Bombardier Transportation GmbH; Tucson (AZ); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Insurance plans (Dental, medical, life

Retirement savings plan

Employee Assistance Program

Job summary

Bombardier Learjet Tucson is seeking a skilled Supervisor, Operations (Global) to lead maintenance teams on jet aircraft and ensure safety, quality, and regulatory compliance. The role emphasizes strong leadership, program coordination, and proactive problem solving in a fast-paced aviation environment.

Responsibilities include supervising personnel, coordinating unscheduled maintenance, managing resources, and supporting engineering requests while maintaining strict adherence to FARs and

Qualifications

• Minimum 3 years of experience in performing aircraft heavy/line maintenance.
• Minimum 2 years leadership/supervisory or lead experience (Aircraft Maintenance preferred).
• A&P Certificate or appropriately certificated under FAR part 65.
• Working knowledge of applicable FARs (part 91, 121, 135, 145).
• Working knowledge of aircraft maintenance inspection programs for jet aircraft.
• Knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and aircraft maintenance operations.
• Interpersonal skills to develop and maintain effective relationships with employees, customers, and management.
• Customer service skills to modify communication and maintain positive relations with internal and external customers.
• Strong leadership and coaching skills to develop people and teams.
• Strong verbal and written communications skills.
• Training skills to provide employee development.
• Planning and organization skills to manage multiple projects and workloads.
• Computer skills to use word processing, spreadsheets, databases, and SAP/related systems.

Responsibilities

• Adhere to Bombardier General Work Requirements.
• Promote a safe work environment by supervising a safety/security program including operation of equipment and lean manufacturing audits.
• Supervise assigned employees: time cards, reviews, development, hiring/firing decisions, scheduling and leave.
• Coordinate unscheduled aircraft maintenance and work at locations other than the Repair Station.
• Supervise maintenance work ensuring compliance with Repair Station/Quality Manual and procedures.
• Maximize productivity by managing resources and minimizing DOI.
• Submit requests for engineering support (REDs, RFEs, SRPSAs) in support of operations across product lines.
• May act on behalf of Customer Project Manager during absence.
• Support UMT: tooling/parts coordination, staffing, and aircraft return-to-service.
• Administer team policies and procedures.
• Manage timekeeping systems for accurate hours and attendance.
• Coordinate shop floor issues and engineering/tooling needs.
• Facilitate DMM meetings across departments.
• Monitor housing/facilities for compliance with 14 CFR 145.103.
• Identify best practices and champion continuous improvement.
• Engage in BAS Network Database and transfer SAP Work Orders.
• Engage in BAS Network Reporting (Shop Floor Efficiency).

Skills

Leadership

Safety Compliance

Team Management

Communication

Problem Solving

Training

Interpersonal Skills

Project Coordination

Education

Four-year College Degree

Tools

SAP

Pivotal

Autotime

Job description

When applicable, Bombardier promotes flexible and hybrid work policies.

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Retirement savings plan
• Employee Assistance Program

What are your contributions to the team?

At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.

In your role, you will:

• Adhere to Bombardier General Work Requirements
• Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing. Ensure that regular established safety/security audits are conducted and discrepancies are addressed.
• Perform supervisory responsibilities for assigned employees and area(s), for example, time card and vacation approvals, PMP and 30/60/90 day reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave.
• Responsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed location
• Supervise the performance of maintenance and ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.
• Oversee and manage the resources to maximize productivity and minimize DOI.
• As required, submit requests for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines.
• May be required to act on behalf of Customer Project Manager during absence.
• May be required to support UMT, including, for example, coordination of tooling and parts, scheduling personnel, and aircraft return-to-service.
• Administers team related policies & procedures.
• Manage time keeping system to ensure employee hours are accurate, and track attendance.
• Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, etc.
• Facilitate DMM meetings with all departments & shops.
• Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency.
• Identify and communicate best practices and champion continuous improvement initiatives.
• Engage in BAS Network Database and transfer SAP Work Orders into database.
• Engage in BAS Network Reporting. (Shop Floor Efficiency)

How to thrive in this role?

• You typically have a minimum of 3 years of experience in performing aircraft heavy/line maintenance
• You typically have a minimum of 2 years leadership / Supervisory or Lead experience (Aircraft Maintenance preferred)
• You possess an A&P Certificate or otherwise appropriately certificated under FAR part 65
• You have working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145
• You have working knowledge of aircraft maintenance inspection programs for jet aircraft
• You have working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
• You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
• You possess customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
• You are able to demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team
• You possess strong Verbal and written communications skills
• You have the training skills necessary to provide employee training
• You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting
• You have computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email and web-based applications as well as other operating systems used to manage the maintenance work

ADDITIONAL DESIRED/PREFERRED QUALIFICATIONS

• You possess a 4 year College Degree
• You have previous experience in Project Management
• You have working knowledge of SAP, Pivotal & Autotime maintenance transactions
• You have working knowledge of ISO/OHSAS management system and resources

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

Job Supervisor, Operations (Global)

Primary Location Learjet Inc., Tucson 3050

Shift Day job

Employee Status Regular

Requisition 10790 Supervisor, Operations (Global)