Supervisor Operations-Cold Food Dept (6 openings)-SFO Hub

LSG Lufthansa Service Holding AG; San Francisco (CA); On-site; USD 69,000 - 87,000; Full time

Job summary

An established industry player in airline catering seeks a Cold Food Operations Supervisor to lead a dynamic team in San Francisco. This pivotal role involves overseeing the preparation and distribution of high-quality cold food items while ensuring compliance with food safety regulations. The ideal candidate will possess strong leadership and communication skills, with a commitment to excellence in food production. Join a forward-thinking company that values innovation and teamwork, and play a crucial part in delivering exceptional culinary experiences to airline and hospitality clients. If you are passionate about food safety and team development, this opportunity is perfect for you.

Qualifications

• 1-3 years supervisory experience in food production or catering.
• Strong leadership and communication skills for managing teams.

Responsibilities

• Supervise Cold Food Department and ensure timely delivery of items.
• Maintain compliance with food safety regulations and standards.

Skills

Leadership Skills

Communication Skills

Food Safety Knowledge

Multi-tasking

Education

Associates/Bachelor’s Degree

Tools

Microsoft Office

Job description

Job Title: Supervisor Operations-Cold Food Dept (6 openings)-SFO Hub
Job Location: San Francisco-USA-94010
Work Location Type: On-Site
Salary Range: $69,111.69 - 86,389.61

About Us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Cold Food Operations Supervisor at Sky Chefs plays a critical role in overseeing and managing the preparation, storage, and distribution of cold food items in accordance with company standards, customer specifications, and food safety regulations. This position is responsible for supervising a team of kitchen staff, ensuring that all cold food items are prepared efficiently and meet quality standards. The supervisor will also manage inventory, monitor the adherence to food safety protocols, and work collaboratively with other departments to ensure seamless operations. The ideal candidate will have strong leadership skills, a deep understanding of food production processes, and a commitment to maintaining high standards of cleanliness and safety. This role is essential in ensuring that Sky Chefs delivers premium, high-quality cold food products to our airline and hospitality clients.

Main Accountabilities

• Responsible for supervising the Cold Food Department and working closely with other department leaders.
• Ensure that the area of responsibility is properly organized, staffed, and directed, and that all delivery times are being met timely.
• Conduct daily work group meetings.
• Maintain all financial goals related to material, productivity, overtime, and labor goals.
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United States Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.).
• Document and follow up on all department processes in order to implement improvements.
• Other duties as deemed necessary.

Leadership

• Guide, motivate, and develop staff.
• Responsible for performance evaluation, coaching, counseling, and preparing corrective action for employees and liaises appropriately with HR and other support functions.
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions.
• Participate and support company-sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety, and Production systems.

Knowledge, Skills and Experience

• Associates/Bachelor’s degree or equivalent experience.
• One to three years of supervisory experience in a food production and restaurant or catering environment or equivalent experience.
• Food handling and food safety knowledge experience.
• Must have strong and effective leadership and communication skills and the ability to successfully manage a staff of 20+ hourly employees.
• Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
• Ability to give negative and positive feedback to employees on a daily basis.
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA, and EPA regulations.
• Excellent verbal, written, and organizational skills required along with the ability to multi-task.
• Good knowledge of Microsoft Office and Windows-based computer applications.

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.