Supervisor, Operations (54448)

NDC, Inc.; La Vergne (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

NDC, Inc. is seeking a night-shift Logistics Supervisor to oversee picking, packing, receiving and shipping in the Distribution Center.

You will direct daily activities, lead a team of about 45, and design workflows to improve throughput while staying within budget parameters. You will monitor receipts to reduce shrinkage, create reports from WMS/ERP/TMS systems, and collaborate with Purchasing, IT and Customer Service to resolve inventory variances.

Qualifications

• Prior experience supervising a team.
• Excellent people skills and a positive attitude.
• Ability to proactively solve problems.
• PC literacy and proficiency with distribution software (WMS, ERP, TMS, data warehousing tools).
• HAZMAT training or certification desired.
• Bi-lingual or multilingual proficiency preferred.

Responsibilities

• Provide a safe work environment with daily monitoring and weekly safety training.
• Highly flexible and long hours on night shift.
• Manage daily Picking, Packing, Receiving, and Shipping for ~45 employees; design workflows and boost productivity.
• Monitor receipt transactions and reduce inventory shrinkage; set WMS process rules.
• Coordinate payroll reconciliation, hiring and other personnel decisions.
• Create/modify/execute reports from WMS, ERP, TMS and Sales Cube to monitor inventory movement.
• Collaborate with Purchasing, IT and Customer Service to resolve inventory variations.
• Proactively manage damaged shipments and lot-control information to maintain stock.
• Manage employee relations through meetings and problem solving.
• Protect confidentiality of patient health information.
• Perform other duties as assigned.

Skills

Supervisory experience

People skills

Problem solving

Microsoft Office

Bilingual

Tools

WMS

ERP

TMS

Sales Cube

COGNOS

Business Objects

Microsoft Office

Job description

Job Summary

This position has responsibility for Picking, Packing, Receiving, Shipping, and Logistics Operations for the night shift Distribution Center. Directs and controls all elements of the distribution process, operating within capital and operating budget parameters.

• Provide a safe work environment that includes daily monitoring of employee activities, providing constructive feedback, and weekly safety training events.
• Highly flexible and long hours work scheduled.
• Provide management of the daily Picking, Packing, Receiving, and Shipping -related activities within the NDC Distribution Center, including providing leadership to approximately 45 employees. Responsibilities to include designing process workflows and overall departmental productivity.
• Monitor receipt transactions and suggest changes that reduce inventory shrinkage. Set up process rules in the WMS to help ensure proper flow of inventory movements.
• Perform administrative functions for these areas to include the coordination of component special requests, payroll reconciliation, hiring and other personnel decisions.
• Create, modify, and execute various reports from various sources including WMS, ERP, TMS and Sales Cube or other data mining tools to monitor inventory movement and capacity to ensure effective slotting is being achieved, and inventory issues are being corrected.
• Work directly with various areas including Purchasing, Information Technology and Customer Service to research and resolve inventory variations between systems, and customer inquiries.
• Proactively manage damaged shipments and lot-control information to ensure high in-stock levels and customer satisfaction.
• Proactively manage employee relations. This includes meetings, feedback sessions, and initiating problem solving as needed.
• All employees are expected to protect the confidentiality of patient health information.
• Perform other duties as assigned

Job Summary

This position has responsibility for Picking, Packing, Receiving, Shipping, and Logistics Operations for the night shift Distribution Center. Directs and controls all elements of the distribution process, operating within capital and operating budget parameters.

• Provide a safe work environment that includes daily monitoring of employee activities, providing constructive feedback, and weekly safety training events.
• Highly flexible and long hours work scheduled.
• Provide management of the daily Picking, Packing, Receiving, and Shipping -related activities within the NDC Distribution Center, including providing leadership to approximately 45 employees. Responsibilities to include designing process workflows and overall departmental productivity.
• Monitor receipt transactions and suggest changes that reduce inventory shrinkage. Set up process rules in the WMS to help ensure proper flow of inventory movements.
• Perform administrative functions for these areas to include the coordination of component special requests, payroll reconciliation, hiring and other personnel decisions.
• Create, modify, and execute various reports from various sources including WMS, ERP, TMS and Sales Cube or other data mining tools to monitor inventory movement and capacity to ensure effective slotting is being achieved, and inventory issues are being corrected.
• Work directly with various areas including Purchasing, Information Technology and Customer Service to research and resolve inventory variations between systems, and customer inquiries.
• Proactively manage damaged shipments and lot-control information to ensure high in-stock levels and customer satisfaction.
• Proactively manage employee relations. This includes meetings, feedback sessions, and initiating problem solving as needed.
• All employees are expected to protect the confidentiality of patient health information.
• Perform other duties as assigned

Qualifications

Required Skills and Experience:

• Prior experience supervising a team required.
• Excellent people skills, motivational ability and a positive attitude are key to success.
• Ability to proactively solve problems is critical.
• Personal Computer/System literacy is required as well as proficiency with distribution software including Strong Microsoft Office, Google Docs, WMS, TMS, ERP data warehousing tools such as Sales Cube, COGNOS, or Business Objects.
• HAZMAT training or certification desired.
• Bi-lingual or multi-lingual proficiency preferred.